It’s difficult to imagine getting through your day without using technology for conduct modern business, whether it’s checking your email, downloading new music or tracking your fitness level. Just as you as an individual rely on technology every day to run your life, so are businesses going digital to run their operations and disrupt entire industries. However, there are advantages and disadvantages of DigitalOps too.
Here the some advantages your company can expect after reorganising operations and changing company culture.
Reduced costs – Optimising business technology and operations around digital technology means cost-per-transaction savings and increased sales. For multiple countries, region and global companies, that scalable cost containment is cost advantage.
Improved customer strategy – New technologies create capabilities that can help a company acquire, retain, and assist customers while simultaneously reducing marketing spend. Customer experience (CX) continue to be key result area (KRA) every business try to optimize and improve other competition.
Analytics – Digitalisation gives companies the ability to combine data from all customer interactions and formerly unstructured sources into a useful, actionable format to optimise customer experiences and expenses. Just instance, you can see how the modern Google Analytics being use to made digital decisions.
Everything got their own pros and cons. Here the some downsides for your company after changing to digital operations.
Data Security – Digital technology means that vast amounts of data can be collected and stored. This can be private information concerning individuals or organizations. It can be very difficult to keep this data safe. Just a single breach can mean vast amounts of private information going into the hands of criminals, terrorists, foreign enemies, or other malign entities.
Social Disconnect – There is an increasing tendency for people to socialize and communicate via digital devices rather than through real life contact. This can easily lead to a sense of disconnect and isolation. Human beings have evolved over thousands of years to have real contact, taking that away is a bad idea. Studies have suggested that the lack of real life contact is causing depression and other forms of mental illness in many people.
Work Overload – Many modern workers spend their days trying to keep up with the hundreds of emails that they are sent each week, all of which require reading and some of which require replies or action. Texts from colleagues in the evenings or on the weekend can mean that people never fully escape work. Organizing the vast amount of digital data acquired in some jobs, such as minutes of meetings, training videos, photographs, reports can also be a huge headache.
Regardless of the pros and cons mentioned above, it is worth to note that the world is moving toward digital economy, digitalOps as being part of digital transformation is the way to go, is matters for whether you are able to use it and deploy it in the right ways or not that matters.
Feel free to contact E-SPIN for any project and operation requirement from digitalOps infrastructure to security protection, as being part of your digital transformation initiative.