Many organizations implement user activity monitoring tools to help detect and stop insider threats, whether unintentional or with malicious intent. Employee monitoring software monitors the user screen in the background, and when a targeted activity takes place, it alerts the administrator or the manager. Wondering how User Activity Tracking can be helpful to employees? Let’s check out the benefits.
Employees get better recognition as their excellence in their work doesn’t go unnoticed. Employers can create the most efficient team. This gives the employee the opportunity to work in an excellent team.
User Activity Monitoring offers transparency
According to a research, 86% of executives blame workplace failures on a lack of collaboration and poor communication. It is wise to have a transparent work environment that has open communication between the employees and managers. Open communication creates trust, and that trust leads to honest communication. This creates a harmonious work environment which in turn provides an excellent organizational environment.
Employee real potential
Helps to recognize the real potential of an employee which can lead to lucrative incentives. Employees can support their case in an annual salary raise with real data, and they receive useful feedback from the manager.
Even though the User activity monitoring give benefits to both company and employee, however it has disadvantages too. The most common drawbacks of user activity tracking are a high level of stress for employees, mistrust, and invasion of privacy.
Stress and Mistrust
The issues of stress, mistrust, and invasion of privacy are interdependent. Activity monitoring can make the employee feel like they are always under constant scrutiny that leads them to feel stressed. Tracking every computer activity of the employee makes them feel that privacy is violated. The company has rights to monitor the network and devices provided that it is company property. To avoid this situation, the employee should be informed to understand the work policy of the organization and the fact that they don’t have to worry about keeping a mental check at every step of their task.
Ignorance between Professional and Personal Time
Sometimes employee monitoring becomes more about control than improvement or optimization of the work environment. In such issues, the employer monitors activities even when the employee is off-duty. A considerable amount of data is collected under the means of monitoring. All the personal information collected which is irrelevant to the job leads to violation of privacy. The employer must make ethical use of the employee monitoring technology. Limiting the tracking to work hours is a good way to avoid this issue.
“Regulatory compliance and employee productivity, in particular from the Personnel and Human Resources department or division of view, is also one of the major motive for all the employers to deploy User Activity Monitoring (UAM), to make sure in case for the employee perform abnormal activity, said login to the server or make use of the working time for personal or inappropriate pc activity like gaming access porno website or engaged in the persona activity, since for regulatory compliance point of view, company need to make sure have the system to report for the incident for the respective authority as well.”, said Vincent Lim, subject matter expert and senior consultant of E-SPIN Group.
E-SPIN being active in helping enterprise customers to implement enterprise digital transformation technology including User Activity Monitoring software to achieve regulatory compliance and employee productivity monitoring. E-SPIN since 2005, already in the business of supply, consultancy, integration, training and maintenance of various enterprise ICT solution for enterprise customers and government agencies. Feel free to contact E-SPIN for your project and operation requirements.