When more companies are using a certain approach, it is an evident that the approach is profitable or beneficial to organisation. In the recent years, there is rise in the number of adoption of Site reliability engineering (SRE) in companies as an added value to DevOps approach. SRE refers to the use of software engineering to automate IT operation tasks. The term SRE is coined by a google’s VP of engineering named Ben Treynor Sloss and ultimately aims to improve the reliability of software system. What are the advantages of adopting SRE in a company ?
Firstly, SRE involves the application of error budget tools. With this tool, DevOps teams will be able to become more innovative by embracing risk as well as making decision on deploying new applications based on data monitoring. This in turn, allows the DevOps team to improve services performance and stability.
Secondly, SRE removes the gap between development and operation teams. Like DevOps, SRE practices the culture of sharing responsibilities. Through this culture, the collaboration between the DevOps teams and the clients becomes more transparent as the goals of the end products is well defined by the site reliability engineers.
Next, site reliability engineers have high level of understanding on the method to track metrics logs and traces across all services in the organisation. With this ability, they allow companies to have a greater visibility into service health.
Also, SRE uses automation and machine learning to help companies build modern network operations center (NOC) that directly send alerts to the person responsible in fixing the issues.
These advantages of SRE enables companies to provide more reliable services without sacrificing speed thus improving customer experiences. More over, Michael Le Bouf, the author of the book ‘How to Win Customers and Keep Them for Life’ once said “A satisfied customer is the best business strategy of all’. With that being said, adopting SRE will be the key for your company excellence.
E-SPIN Group in the business of enterprise ICT solutions supply, consulting, project management, training and maintenance, for multinational corporations and government agencies across the region E-SPIN did business, since 2005. Feel free to contact E-SPIN for your requirements and project inquiry.
