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Thursday, 07 January 2021 / Published in FAQ, Global Themes and Feature Topics

Anywhere Operations for the future

Before 2020 a movement was brewing within knowledge-work organizations. Personal technology and digital connectivity had advanced so far and so fast that people had begun to ask, “Do we really need to be together, in an office, to do our work?” We got our answer during the pandemic lockdowns. We learned that a great many of us don’t in fact need to be colocated with colleagues on-site to do our jobs, in particular for “knowledge worker” and who know what to do and so experience in handling all the daily routine and work, regardless of whether they are on the field, in office, business travel or anywhere in the world. Individuals, teams, entire workforces, can perform well while being entirely distributed—and they have, if you are the few who are possess expertise and knowledgeable enough for what need to do, instead of the typical office manual or semi worker who depend on someone assign and instruct, before can working on the tasks and need supervise from time to time, or help to check your work from time time, in another words, “non knowledge worker”, who can make business contribution to the business regardless where they are. So now we face new questions: Are all-remote or majority-remote organizations the future of knowledge work? Is Anywhere Operations here to stay?

Most global big corporations make their move for downsizing and let knowledge workers work from home, and make use of the virtual and web technologies to connect them for the global teamworking, eliminate the physical office space and all the associated costs with them.

With Anywhere Operations likely to become the norm, in particular after Next-Normal, many companies are struggling with how to maintain continuity, encourage collaboration, and maintain their cultures in a dispersed work environment. Citing challenges ranging from training and professional development to loss of spontaneity and erosion of corporate culture, some companies are even starting to push back on the idea that large-scale remote work is a good idea. Of course you are expected for business re-engineering (BPR), restructuring and mapping for who have the potential and company put in the keeping list and have them transformed over the new way for business, and who else needs to let them exit the organization. The business reality in the globe is we need much smaller workforce after transforming to Anywhere Operations, empowered by the cloud, automation, typically left only those who possess knowledge worker capability only that make business contribution..

All of these developments are pointing toward a future of work which is going to be less about absolutes, and more about flexibility and agility. There is no doubt that Anywhere Operations arrangements are going to represent a larger portion of the workforce than ever before. But that does not mean office buildings have seen their day. What it does mean is that businesses of every type are going to take a hard look at their corporate strategies and operational structures to make sure they are adaptive enough to handle the diverse nature of the future of work. With all the new business technology, from the Smart Spaces, virtual global team (staffing based on the knowledge worker capabilities) and empowered by the backend cloud and automation infrastructure.

E-SPIN in the business of consulting, supply, project management, training and maintenance support enterprise ICT solutions for corporation and government customers across the region E-SPIN Group do business, since 2005. Feel free to contact E-SPIN Group for the project initiative and requirements.

Tagged under: Anywhere Operations

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