E-SPIN provide custom software development, integration to expand functionality for existing carried Commercial-off-the-shelf (COTS) software.
Depend on the customer case and engagement requirement, it range from extract information from COTS for reporting, or passing it to the 3rd party system (integration support), custom automation, programming scripting, existing COTS customization for enterprise corporate identity standard (CIS) or develop custom made module to perform custom requirement where existing COTS fail to address or not in the feature set.
The requirement may arise due to customer have existing legacy system lack of few modern and future proof technology functionality. Instead of revamp entire inftastructure and application in house, strategic incorporate needed functionality or customization or integration may be viable for some customer.
The requirement from vertical integration, horizontal integration, work group/division or teamwork workflow or business process automation is another key result area (KRA) E-SPIN being engaged with.
Custom software (also known as tailor-made software) is software that is specially developed for some specific organization or other user. It difference compare with commercial off-the-shelf (COTS) software.
Since custom software is developed for a single customer it can accommodate that customer’s particular preferences and expectations. Custom software may be designed in stage by stage processes, allowing all function by function, or module by module roll over and avaliable for usage by phases. It usually will involved all stakeholder in the first phase in the software development process and may involve many departments, including marketing, engineering, research and development and general management.
Large companies commonly use custom software for critical functions, including portal and content management (CMS), inventory management, customer management, human resource management, or otherwise to fill the gaps present in the existing software packages. Often such software is legacy software, developed before COTS software packages offering the required functionality became available.
Custom software development is no considered expensive compared to off-the-shelf solutions or products, once take inconsideration it tailor made for your enterprise existing workflow and use case.
It also being common we are engaged for COTS software requires customization to correctly support the buyer’s operations, add in new functionality module or network/system/operation support system (OSS) integration.
Sometime, COTS comes with high upfront license costs frequently running into millions of dollars. Thus only the big corporations are able to absorb such high costs upfront. Additionally, the big software houses having COTS products revamp their product very frequently. Thus a particular implementation needs to be upgraded for compatibility every 2–4 years. Given the cost of customization, such upgrades also turn out to be expensive as a dedicated product release cycle will have to be earmarked for it.
The decision to build a custom software or go for a COTS implementation would usually reside on one or more of the following:
- Finances – Cost and Benefit: The upfront license cost for COTS products mean that a thorough cost-benefit analysis of the business case needs to be done.
- Time to market: COTS products usually have a lesser time to market.
- Size of implementation: COTS comes with standardization of business processes and reporting. For a global and national player, these bring in gains in cost savings, efficiency and productivity.
- Custom made application tie to existing workflow or integrated approach will bring in more control and productivity gain, rather than running multiple COTS?
Benefits of Custom Software
Custom software will generally produce the most efficient system as it is can provide support for the specific needs of the business, which might not be available in an off-the-shelf solution and will provide greater efficiency or better customer service.
Businesses can tailor the software to what their customers want instead of having to choose a package that caters for a generic market.
It is constructed, purpose built and implement functionality for a wide range of business needs.
Please feel free to contact E-SPIN for your inquiry and requirement, so we can assist you on the exact requirement in the packaged solutions that you may required for your operation or project needs.