User activity monitoring (UAM) is an act of monitoring and tracking users’ proceedings and various patterns of behavior when they work on a company’s desktop, devices, as well as other company-owned property. UAM solution requires efficient software tools that track, detect, and send alerts if anything seems suspicious or goes wrong.
User activity monitoring is an important line of defense against data breaches and other cybersecurity compromises. Many IT security teams lack visibility into how their users are accessing and utilizing sensitive data, leaving them susceptible to insider threats or outside attackers who have gained access to systems. Best practices for user activity monitoring include:
1. Be open about user monitoring. Users should be aware of the use of monitoring and agree to have their sessions recorded and monitored. Often, this acknowledgement is included in contractual agreements or user agreements.
2. Allow privileged access only to important users who need it for effective work production a practice known as the principle of least privilege. Besides that, all other activities not required for a user’s work role should be restricted. It is not necessary to give privileged users unlimited access. In addition, restrictions should be implemented for admin tools and system protocols.
3. Decrease the number of shared accounts and implement robust password policies. Enforce policies to ensure that account passwords are complex, unique, and are never shared or reused. Be vigilant about identifying stolen credentials.
4. Create strong authentication procedures for privileged accounts, such as two or multi-factor authentication.
5. Manage remote access through company-based protocols. Deny protocol channels such as file transfers between group members, port-forwarding, and disk sharing.
6. Collect and preserve chain-of-custody forensic evidence including capture files, screenshots and keystrokes. Reconstruct incidents in their full context.
7. In addition to implementing user activity monitoring solutions, organizations should establish and enforce data protection policies, such as appropriate file sharing activity, handling instructions for sensitive data, authorized services and applications, and other policies outlining acceptable use. Educate users on these policies as well as effective cybersecurity habits through ongoing information security awareness programs.
If a risky action is performed, such as downloading sensitive customer information, the security team should have the ability to score the severity of the activity. This way, the focus can be placed on users who are putting the organization at risk on a large scale.
User activity monitoring is a crucial aspect of data protection for the business nowadays. Instead of relying on other options, it’s fruitful to invest in software that is a perfect blend of data protection features and user activity monitoring traits.
E-SPIN being active in helping enterprise customers to implement enterprise digital transformation technology including User Activity Monitoring software to achieve employee pc productivity monitoring, employee PC activity and remote access tracking for regulatory compliance. E-SPIN since 2005, already in the business of supply, consultancy, integration, training and maintenance of carried enterprise solutions and systems for enterprise customers and government agencies. Feel free to contact E-SPIN for your project and operation requirements.