- Customer Service email account firstname.lastname@example.org or email@example.com
- Customer Service telephone number, please contact respective office across the region
For product or service inquiry, depend on your need, you may want to leave your call contact information to our respective office across the region, but please help to provide enough information for our assigned officer to help by locate back you effectively, please help to provide following information
Your Name, Your Mobile Number, Email address and regard what product.
Another recommend way is actually send us by email, firstname.lastname@example.org (for general inquiry) or email@example.com (for product inquiry).
Please send us the email with enough information for us to reply.
For example, if you want us to quote you, please help to make sure following information is provide on your email:
1. Company Name
2. Company Address:
3. Company tel/fax:
4. Primary contact person name:
5. Primary contact Mobile or DID:
6. Nature of inquiry, it can be product or service in general or specific.
If you can not provide those information, the officer can not perform it work, since the system require those information to open the quote, if you want it, and they will ask you for those information.
With those information, the officer can attempt to make you a call to understanding your scenario and help you narrow down the product options and based on your service requirement.
Usually, for each of the email inquiry send to firstname.lastname@example.org or email@example.com, the officer will attempt to reply in same business day. If you do expect a reply email but you not receive it, please check on your spam / junk email or maybe, in the first place, we do not receive your email in the first place. Despite we make our best effort to scan spam/junk email folder, but from time to time, our ISP and email service provider will blacklist some email, where do not reach us in the first place. Under such scenario, it will be good idea if you do not received any email response from us, send or forward from alternative email address.