YOU ARE HERE: HOMEIDA Floating License locked to the chosen server MAC address, server is due for replacement or suffers a hardware failure, can the license key then be transferred to a new server?

IDA Floating License locked to the chosen server MAC address, server is due for replacement or suffers a hardware failure, can the license key then be transferred to a new server?

This is common ask question. Due to floating license is locked to server MAC address, but due to replacement or suffers a hardware failure, in order to change a license to another server manufacturer will need the following.

  • Manufacturer required a formal signed letter on the company letterhead
  • The letter should mention the license IDs to move and the reason of the move.
  • It should also state and declare that the old server will not be used anymore
  • Once manufacturer receive this letter (a PDF scan is acceptable), manufacturer will reset your activation record
  • Then you can send a new activation request for the new host ID
    https://www.hex-rays.com/activate.shtml

  • Off course above is base on the scenario for infrequent incident by nature.