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Refreshing your WhatsUp Gold (WUG) license after a renewal of your software update and upgrade subscription (SUS)

Benefits of Software Defined Security

This post is for customer who are after renewing their existing whatsup gold (WUG) license, but the machine still in the old expired date (due to user do required to perform refreshing the key new date into WUG machine).

WhatsUp Gold contains a service renewal reminder within the WebUi  that displays at  90, 60, 30, 7, and 0 day intervals before your Service Agreement ends. This message is only shown one time per period (5 time maximum).

These message will not affect the operation of WhatsUp Gold since licensing is perpetual and not affected by the service agreement renewal. It just a new progressive chase for renewal reminder implement by the manufacturer.

To refresh the WhatsUp Gold license:

If your initial install was done with online, which means you were not required to generate license.ofa and submit it through the offline activation process, the steps below will update your service agreement renewal date within the license. That is the most easier way.

Click Start > Programs > Ipswitch WhatsUp Gold > Manage WhatsUp Gold License. The activation program appears.

 

Select the Refresh the current license option, then click Next. Follow the instructions to complete the product activation.  This will set the Service Agreement information to the new renewal date.

If the original install required offline activation:

If offline activation was used when WhatsUp Gold was originally installed, follow these instructions. 

Click Start > Programs > Ipswitch WhatsUp Gold > Manage WhatsUp Gold License. The activation program appears. Select the Deactivate license option then click Next. Follow the instructions to complete the product deactivation.

Select Activate license and copy in your activation key as it appears in the community under My Products, then click Activate.

Click Next.  Follow the product guided instructions to complete the product offline activation.