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SolarWinds NPM System Requirements version 12.1

SolarWinds NPM System Requirements version 12.1

Important:These system requirements define the minimum requirements for all products on Orion Platform 2017.1. Products may have different requirements, such as OS or memory, and may differ per license level.

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Your Orion server and your SolarWinds Orion database must use separate servers.

  • Support for Windows Server 2008 R2 is deprecated as of this release. Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2.
  • Support for SQL 2008 and 2008 R2 is deprecated as of this release. Future releases will no longer support using SQL 2008 or 2008 R2 as your database server.
  • Multiple Orion server installations using the same database are not supported.

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SolarWinds NMP System Requirements version 12.1

  • SolarWinds only supports installing the Orion agent on domain controllers. Do not install any other SolarWinds products on domain controllers.
  • SolarWinds does not support the installation of any Orion product on the same server or using the same database server as a Microsoft SharePoint, Microsoft Exchange, or Research in Motion (RIM) Blackberry server.

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

SOFTWARE REQUIREMENTS
 Operating system Production Evaluation Environments Only
  • Windows Server 2008 R2 SP1
  • Windows Server 2012 and 2012 R2
  • Windows Server 2016
  • Windows 7 SP1, 64-bit (not Home or Starter Editions)
  • Windows 8 (not Standard Edition)
  • Windows 8.1 (not Standard Edition)
  • Windows 10
Installing SolarWindsNPM on Windows Server 2012 R2 Essentials or Windows Server Core is not supported.
Operating system languages
  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese
IP address version IPv4
IPv6 implemented as a dual stack
CIDR notation is not supported for IPv6 addresses.
Web server Microsoft Internet Information Services (IIS), version 7.5 or later
IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.
.NET Framework .NET 4.5
Compatible with 4.6.1

  • SolarWinds recommends using .NET 4.5.2.
  • Run the same version of. NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.
Web console browser
  • Microsoft Internet Explorer version 11 or later with Active scripting
  • Microsoft Edge
  • Firefox 49.0 or later
  • Chrome 54.0 or later

Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

Other
  • RabbitMQ (primary messaging service between the primary and additional polling engines)
  • MSMQ (fall back and legacy messaging)
Services The following services must be running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service

 Hardware requirements

The following table lists minimum hardware requirements and recommendations for your SolarWinds server on both physical and virtual computers.

Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

SolarWinds strongly suggests using the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retentions or more frequent polling intervals.

Installing multiple SolarWindsOrion Platform products on the same computer may change the requirements.

Hardware requirements are listed by SolarWindsNPM license level.

HARDWARE SL100, SL250, SL500 SL2000 SLX
CPU Quad core processor or better Quad core processor or better Quad core processor or better
CPU speed is no longer a requirement. The amount of CPU cores is important for hardware NPM requirements. To see previous speed recommendations, see NPM 12.0.1.
Do not enable Physical Address Extension (PAE).
Hard drive space 10 GB minimum
20 GB recommended
15 GB minimum
40 GB recommended
30 GB minimum
40 GB recommended
Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and SolarWinds installation.
During upgrades the installer needs 2 GB of free space.
Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows temporary directories.
Memory 4 GB minimum
8 GB recommended
8 GB minimum
16 GB recommended
16 GB minimum
32 GB recommended

 Database server (SQL Server) requirements

The Orion server and the SolarWinds Orion database must use separate servers.

If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWindsNPM license levels.

REQUIREMENTS SL100, SL250, SL500 SL2000 SLX
SQL Server SolarWinds supports Express, Standard, or Enterprise versions of the following:

  • SQL Server 2008
  • SQL Server 2008 SP1
  • SQL Server 2008 SP2
  • SQL Server 2008 SP3
  • SQL Server 2008 SP4
  • SQL Server 2008 R2
  • SQL Server 2008 R2 SP1
  • SQL Server 2008 R2 SP2
  • SQL Server 2008 R2 SP3
  • SQL Server 2012
  • SQL Server 2012 SP1
  • SQL Server 2012 SP2
  • SQL Server 2012 SP3
  • SQL Server 2014
  • SQL Server 2014 SP1
  • SQL Server 2014 SP2
  • SQL Server 2016
  • SQL Server 2016 SP1

SolarWinds strongly recommends using the 64-bit version of SQL Server.

  • Due to latency effects, SolarWinds does not recommend installing your SQL Server and your Orion server or additional polling engine in different locations across a WAN. For more information, see Install SolarWinds software and SolarWinds database (SQL Server) across a WAN.
  • You can set the database recovery model to Full Recovery if your Orion Database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that volume you store your transaction log has free space that is at least equal to or greater than the size of your Orion database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.
  • SolarWinds recommends Simple database recovery mode to ensure best performance.
SQL Server collation
  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

We support CI database on an CS SQL Server.
We do not support case-sensitive databases.

CPU Quad core processor or better Dual quad core processor or better Dual quad core processor or better
Hard drive space 20 GB minimum
40 GB recommended
50 GB minimum
100 GB recommended
100 GB minimum
400 GB recommended
SolarWinds recommends the following configuration:

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
  • Disc Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL MDF and FILEGROUPS.
  • Disk Subsystem 4 Array 4: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your tempdb data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array for your tempdb log file
  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
  • Other RAID configurations can negatively affect your SQL Server’s performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives (SSD) are recommended for all components.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories.

Memory SL100
4 GB minimum
8 GB recommended
16 GB minimum
64 GB recommended
64 GB minimum
128 GB recommended
SL250 & SL500
8 GB minimum
16 GB recommended
Authentication Either mixed-mode or SQL authentication
Other software If you are managing your SolarWinds Orion database, SolarWinds recommends you install the SQL Server Management Studio component.
The Installation Wizard installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects