The operation of cross-border eGovernment systems presents various key security challenges that need to be addressed comprehensively. The following areas are particularly critical:
- Network Security: The increasing reliance on eGovernment necessitates robust security measures to safeguard communication networks against threats. Ensuring resilience against network attacks, such as unauthorized access, data modification, and denial of service, becomes crucial. As cyber threats like terrorism, espionage, Advanced Persistent Threats (APTs), and blended threats continue to evolve, vulnerabilities in existing and newly introduced systems must be identified and countered. Network security measures include the implementation of firewalls, proxies, antivirus software, Internet Security Software suites, anti-malware solutions, encryption protocols, security fencing, and improved computer architectures.
- Identification: Identification poses significant questions and challenges within the context of eGovernment. In eProcurement, verifying the identity of businesses becomes vital, not only to ensure authenticity during transactions but also for long-term accountability. The usage of digital signatures raises concerns about the future liability of businesses. Risks associated with the loss, theft, deletion, or insecurity of identification information can potentially lead to doubts about the validity of agreements. Biometric passports also face scrutiny regarding the reliability and protection of biometric data against criminal activities. The effectiveness of biometric data will require careful consideration. In eHealth, establishing secure and reliable means of identifying patients, doctors, and healthcare professionals becomes a critical concern. Determining the appropriate methods of identification, such as PIN codes or smart cards, becomes essential for creating, modifying, and accessing patient data, while ensuring the accuracy and integrity of records.
- Usability: Usability focuses on designing applications and services that are user-friendly and intuitive. However, security measures implemented to protect data can sometimes hinder usability. In the context of eGovernment, usability also encompasses concerns about data usage and the parties involved in accessing and utilizing the data. Building trust among the actors involved in controlling, delivering, and benefiting from eGovernment services becomes crucial. Usability challenges can arise in eProcurement due to national requirements for company dossiers or eSignature schemes. In eHealth, the existence of different record holding systems within various healthcare systems poses usability challenges. Moreover, transitioning to fully digital record systems and ensuring sufficient training for staff and patients are additional hurdles to overcome.
- Access Control: Any electronic system containing sensitive information becomes a potential target for individuals seeking to exploit it for malicious purposes. Implementing effective access control mechanisms is crucial to prevent unauthorized use or access to stored information. Access control can encompass various forms, ranging from electronic authentication methods to physical barriers (e.g., walls, access cards, tamper-resistant devices). In the realm of eGovernment, access control measures are essential for safeguarding databases containing citizen information, health records, financial accounts, contracts, as well as critical infrastructure control, such as electricity grids, roads, and airports.
Addressing these key security challenges in cross-border eGovernment systems requires a comprehensive approach that combines robust network security measures, reliable and secure identification protocols, user-centric design principles, and stringent access control mechanisms. By prioritizing these areas and implementing appropriate solutions, governments can enhance the security and trustworthiness of their eGovernment initiatives, fostering efficient and secure digital interactions with citizens and businesses.
Feel free to contact E-SPIN for E-Government infrastructure and application security protection, security monitoring; infrastructure and application availability, performance and monitoring solution.
To know more about E-Government, please click on the link below
- Definition and type of E-government
- Barriers of E-Government Implementation
- E-government can be good for business
- Advantages and Disadvantages of E-Government: Exploring the Pros and Cons of Digital Government Services
- Accelerating Government Transformations: Key Success Factors and Challenges
- Electronic Governance Systems and Accountability: Bridging the Boundaries in a Borderless World
The post original publish in 2018-Jan-2, rewrite and update in 2023-May-15.