E-SPIN Data Center Operations & Maintenance

E-SPIN Data Center Operations & Maintenance

Data Center Maintenance

All data center designs are judged by their ability to provide continuous operations for the network services they support. When construction of the data center is complete, E-SPIN offers a preventive maintenance service agreement to ensure reliable operation of the critical systems installed. Since we designed and built your facility, we have a thorough understanding of these systems. Therefore, our management and field technicians are in the best position to provide superior service and data center operations support.

A comprehensive service plan is specifically designed to provide preventive maintenance, reliable 24/7 emergency service and corrective service for the data center. E-SPIN will manage the plan through our selected service affiliates and will contract directly with each supplier of the described services.

A E-SPIN Service Coordinator will be responsible for:

• Develop an annual preventive maintenance schedule
• Coordination and tracking of all service visits
• Physical site inspecting
• Review of invoices for additional services
• Review of all service reports
• Resolution of service issues

Included in the service plan (as applicable):

• Data center cleaning
• Air conditioning equipment
• Rack-based air handling equipment
• Building HVAC
• UPS & batteries
• Static switching equipment
• Free standing & rack-based power distribution equipment
• Power & data cable physical inspection
• Infrared power connection scanning
• Generator and automatic transfer switch equipment
  
• Fire suppression & detection equipment
• Sprinkler systems

Coordination & communications can be accomplished via ‘paper trail’ and/or an on-line portal. E-SPIN understands the only acceptable level of downtime is zero. Your job performance and our reputation depend on it.