The way every organisation run their services had experienced drastic changes in the year 2020. While the prediction for those changes revolves around the advancement of various technologies, the ruler of the whole universe told us otherwise. The main cause is an infectious disease called Coronavirus Disease (Covid-19). It was in 2019, when the news came to our ears from China. From a disease from faraway into endemic and then pandemic. As a result, in 2020, the world went into a total lockdown.
When digital transformation was first introduced, it is viewed as a potential strategy in bringing the business forward. However, many organisations had put it as needed but not essential in their services as the transformation itself takes planning and requires a hefty amount of money for it to be properly implemented. Sadly, the delay had become bad news to those organisations during the total lockdown. While total lockdown are meant to prevent the spreading of Covid-19 pandemic, the practice gives negative impacts on the economic growth. A lot of organisations that depends solely on physical services becomes paralysed. The impacts are dreadful. Organisations experienced losses, some shut down such that many people turn jobless.
On the other side, the new normal (now we the term “next normal”) started to become normality in organisations as they try to survive the impacts of Covid-19. The employees are allowed to work from home and the assets are leveraged at every possibility. Digital transformation is no longer a slow process, instead forced into the organisation. Online services become the lifeline whereas customer experiences become the key success of business.
As organisations struggle to implement digital transformation, it is important to know that embracing intelligent composable business is necessary in determining the success of the transformation. Thus, this is the next normal. Intelligent Composable business is the flexibility of a business to change and shift to keep up with changes of business environment. This approach is based on four basic principles. The following illustrates the four principles according to Gartner.
With this ideas, it is shown that embracing intelligent composable business is necessary as it gives organisations the ability to survive or thrive any critical changes in the business environment.
E-SPIN is actively helping enterprise customers to implement enterprise digital transformation solution to achieve scale, scope and speed. E-SPIN since 2005, already in the business of supply, consultancy, integration, training and maintenance of various supplied for enterprise customers and government agencies. Feel free to contact E-SPIN for your project and operation requirements.