The integration of Artificial Intelligence (AI) into business is not a new concept, but we have reached a point where the focus has shifted from early adoption and research & development (R&D) to understanding how it can deliver true value through investment. This can come in the form of automation across various industries, or by streamlining business processes to give companies a competitive edge in the marketplace.
We are now in an era of big data, which makes it possible for computers to analyze and process information for meaningful business intelligence. Companies that are AI-aware and willing to take the leap forward, are reaping the benefits of increased revenue and reduced costs compared to those that are not. Those who have adopted AI as a core part of their value chain early on, are now realizing the benefits.
Companies with the right mindset for digital transformation will be able to ride the AI wave and leverage it across their entire value chain, from back-end to front-end. AI-aware and early adopters are moving the frontiers of digital transformation and investing in multiple technologies across multiple functions. We can see examples of this in the automotive industry where AI is used to develop self-driving vehicles, and in financial services companies where it is used in customer-experience functions.
For all companies, it is important to be AI-aware and to develop AI “ecosystems” across their entire business model and process as it will certainly accelerate your enterprise digital transformation journey.
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The post original create 2017-Nov-7, last check and update 2023-Jan-09.
