Customer demands had driven the IT industry towards the rise of adoption of DevOps approach in software engineering. DevOps adoption undeniably offers various key business values such as shorter time to market, cost efficient, higher stability and much more. However, DevOps approach has little effects in term of site reliability and performance, thus as a solution, company had to fill the site reliability engineering (SRE) position. How does your business benefit through SRE ?
SRE refers to software engineering approach where SRE teams use software as tool to solve operation and IT problems. SRE teams work based on SRE principle to develop highly reliable software systems. The following are the benefits of SRE on your business:
1. Better metrics reporting
SRE offers clarity through monitoring and measuring efficiency, productivity, service health and occurrence of bugs. The metric can be translated into tangible elements like average length of downtime and its relation to lost revenue for the business. While, improved metrics allows the SRE teams to better identify the areas of improvement as well as finding the best solution to the problem, the information are also useful to the sales and marketing department.
2. Early prevention on issues that can affect end users
Rapid development and shipment of products not only let your business to be one step ahead in the competition but also invites various problems such as disregard bugs and vulnerabilities detection. SRE teams remove these problems through proactive troubleshooting. This ensure two things in your business; reliable product releases and happy customers.
3. More time, more value
The ability of the SRE teams to detect potential issues enable the developers team to resolve team in advance. This means the developers will have more time to focus on creating new features instead of spending time to fix issues. In other words, a reliable system offers the more time to produce a product with higher value to the end users.
4.Continuous Cultural improvement
SRE offers ongoing search of areas of improvement to optimise services and products reliability.
5. Increased automation
SRE team continuously find the best way to automate and modernize workflow of product engineers. At the same, they also improve their workflow by detecting vulnerabilities and bugs. Thus, automation will increase the reliability of services or systems.
6. Meeting customer expectations
SRE concept always focuses on meeting the customer expectation by utilising metrics such as SLA, SLO and SLI. As a results, the products will be more reliable in term of ROI.
The ability to meet customer demands had always been the main objective in SRE. In conclusion, with the many benefits of SRE, adopting SRE in your business will give you the upper hand in the competitive industry today.
E-SPIN Group in the business of enterprise ICT solutions supply, consulting, project management, training and maintenance, for multinational corporations and government agencies across the region E-SPIN did business, since 2005. Feel free to contact E-SPIN for your requirements and project inquiry.
