Hyperautomation has an extra layer of robotic ‘intelligence’ to perform tasks in a smarter way. Hyperautomation use of advanced technologies, like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA). Hyper automation automates tasks that were once completed by humans. We could say that where automation is the robot’s arms to perform tasks quicker and with less errors, hyperautomation is the robot’s brain to perform those tasks in a smarter way.
Hyperautomation takes automation a step further. When businesses achieve hyper automation they achieve high-performance. This makes way for specialists and a re-visioning of the human element in business. Hyperautomation is not meant to entirely replace humans. Rather, repeatable and low-value tasks can be done through automation. Therefore, human can focus on ones that are of a higher-value to the organization. With the involvement of automation together with human will helps organizations to provide superior customer experiences while reducing operational costs and boosting profitability.
The key component of hyperautomation is the ability to include humans in the digitization process. With hyperautomation, digital workers operate alongside humans to deliver unmatched efficiency. Advanced automation technologies and techniques should be applied across organizations, people and processes. Here are some of the advantages to applying this approach. By enabling hyperautomation within your workforce, productivity can be increased and drive better results.
Next, hyperautomation can increase business agility as basic tasks can be assigned to the AI. This will allow specialists to handle only the most important escalations. In addition, hyper automation can optimize KPI. When routine tasks that require human interaction are removed from the parts of the service cycle, companies can improve their delivery metrics and optimize important KPIs.
E-SPIN as a digital company that makes enterprise technology supply for the enterprise customers for the various business-technology transformation, including digital transformation since 2005. Digital process automation brings in many benefits for the company, like allowing the digital transformation to achieve scale, scope and speed to do business in the market. From robotic process automation (RPA) to hyperautomation, will ensure companies deliver more efficient products and services, more effective use of data throughout the business and fewer errors in the supply chain. Feel free to contact E-SPIN for your project and operation requirements.