Tourism and hospitality industries are often defined as a system of innovation and production systems. Technology has played an important role in achieving economic growth by generating an economy for traveler to travel. The expansion and recruitment of air travel as travelers to different locations is an important technology contribution in the tourism and tourism industry. The development and advancement of information technology has had a huge impact on tourism.
The development and advancement of information technology has had a major impact on tourism. Internet technology is important as it can drive security and effectiveness. This in turn helps airlines to reduce costs and reach customers by increasing their reach. The unwanted Internet use of the internet has created some conditions that have been a game-changer in both beneficial and disruptive ways to modern travel agencies.
Areas of impact of Information Technology on Tourism and hospitality industry.
while computers have become an integral part of the travel agency business since its extensive use, Age information has brought many new benefits. Data can be saved faster than in the past, just because of high hardware & speed and better software.
Better communication technology has widened the way travel agencies can communicate not only with customers, but also with business connections and partner services and sponsors. High-speed & high-speed internet connection allows almost instantaneous video, voice and text communication around the world often at lower cost than traditional methods such as remote phones and mobile phones can offer.
Data can be sent a lot from agency to airline, hotel or other service, then returned to the customer.This allows for reservations and coordination that may have taken hours or days to conclude immediately, greatly reducing waiting time and loss of productivity in the organization .
3.Self service booking
One of the biggest impacts on this travel agency is the increase in online or e-bookings. Customers wishing to book a trip no longer need to visit an agency who can go online to book their entire trip. Airlines and hotels themselves also have cut off the travel agent altogether by allowing customers to book tickets and lodging directly from their sites.
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