Tourism and hospitality industries are often defined as a system of innovation and production systems. Technology has played an important role in achieving economic growth by generating an economy for traveler to travel. The expansion and recruitment of air travel as travelers to different locations is an important technology contribution in the tourism and tourism industry.
The emergence of technology promotes travel and tourism industry changes on how companies interact with customers. Accordingly, travel companies adopt various technologies to enhance operational efficiencies and meet customer expectations, according to leading companies. Most of travel companies using various technology to engage with customer when customer in traveled. If travel companies want to success
Internet, technology solutions, software and hardware, and the mode of communication has made the process easier for the travel industry participants. Technology has brought efficiency, automation, customer intelligence with data, and more business opportunities to be offered to different customer needs, rapid development in the market, innovation in product and service offerings, travel data and