With the rapid development of artificial intelligence (AI), robotics, and business processes management, robotic process automation (RPA) continues to wide out a massive number of human jobs that are not really value-added, but slow down the enterprise operation. AI and robotics do not need sleep, and they operate 24×7 on a never stop basis. They will not ask for the overtime, annual increment and bring in a lot of manpower related issues. They can handle billions or millions of concurrent tasks processing that if you make use of manpower, you will not be capable of competing.
Whether the economic recession or not, the trend toward IT automation, is one area and driving force to make a lot of hassle work out from the human to perform. From the long distance self-driving vehicle, to restaurant backend robotic chef, dangerous site operation, to routine and boring job, all can be IT automated and wideout human to do. Adoption of self service kiosks, order and make payment, before the food is prepared and served, for instance, demonstrate how it can streamline the process.
Since the COVID-19 pandemic and the 2 years of next normal, the world has accepted remote and web meetings, replacing the physical meeting. More and more jobs and tasks can be operated remotely and maintain real time communication. It means the job can be offered to complete remote paths of the world, who can offer better rates and better quality of manpower for the enterprise. Enterprise will not be dependent on the local job pools.
Regardless of how the world changes, for those who continue to deliver value-added in the job will continue to be needed, but not the rest. For instance, we continue to see some of the senior officers whose lifelong education stopped a decade back. For the modern needed workspace skills are needed beyond the office applications, they will lose to the younger generation who can provide better market needed skills, and for the enterprise point of view, it is much more easy to re-training younger than those who have mentally stop to absorb any new learning where the new world needed.
We continue to see the world where the product made in the last decade attempts to make it for the now and future world. We continue to see how they fail in the market, since the newer generation of products developed for the now and future market continue to be developed and made available in the market. As such, you continue to see business exist, acquired and retired, and new rising stars keep rolling into the market.
Each enterprise should perform self audit and review, how many percent of their work remains human and workflow related, really can not be replaced and fully IT automated? You will be surprised to see, it is more a human inertia to change that makes most of the enterprise extinct, where the market continues to open for those who are willing to adapt for the new and better technology for the market for now and future world.
E-SPIN Group in the business of enterprise ICT solutions supply, consulting, project management, training and maintenance, for multinational corporations and government agencies across the region E-SPIN did business, since 2005. Please feel free to contact E-SPIN for your requirements and project inquiry.
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