IT Services Executive

IT Services Executive

Responsibilities:

• assist and execute ongoing planning, initiating, organizing and executing IT services delivery – technical, network and software support activities to fulfill and deliver company, brand or product to the world and trying to drum up as much technical response/result as possible
• managing assigned brands, solutions and project portfolio through various projects
• writing technical system documentation and writing for various projects and assignments
• arranging and executing project/deployment/product incident support or preventive maintenance meeting, appointment and events
• overseeing technical product maintenance support and research and new development
• bringing in new technical improvement/ development opportunities
• managing channel and clients services delivery and technical support relationships
• overseeing channel and client technical services request from support ID provision, status update to maintenance
• provide technical and IT services presentation, slides preparation and relevant technical collaterals to internal and external customers to communicate technical and product updates in a timely manner
• any other duty as and when assigned from time to time

Requirements:

• Candidates must possess at least a Diploma or Degree in IT/Computer Science or equivalent (Diploma and fresh graduate without 2 years relevant experience entry as Assistant rather than Executive). Prefer for those who already have relevant or similar work experience.
• Required skill(s): Software Support, Helpdesk, Project Management, Programming
• Required language(s): English. Good command of both spoken and written English. Knowing additional languages will be an added advantage.
• Applicants must possess their own transport and be willing to work in Infinity Tower, Petaling Jaya.
• Must possess a strong desire to pursue and develop future career in IT technical area, to focus on brand, product, marketing & sales technical support, enterprise applications to modern infrastructure management
• Self initiative, self-motivated, self-driven and able to work independently with minimal supervision and good team player.
• No work experience required (for entry as Assistant). Six months On the Job Training will be provided. Preferred for those who possess at least 2 years relevant working experience (for entry as Executive). At least 4/8/10 years relevant working experience required for entry as Senior Executive/Assistant Manager/Manager.
• Full-Time position(s) available.

Application:

• For interested candidates, please forward your CV/resume with all the supporting documents to hr(a)e-spincorp.com and in subject line “Application for IT Service Executive” or “Application for IT Services Assistant” respectively based on your qualification and actual job relevant work experience.
• For those non Malaysian citizens, please ensure you have the work permit and relevant supporting document before application.
• For the academic qualification, please ensure to provide the academic degree certificate (at least full academic transcript) as a supporting document.
• For existing working adults, please ensure your latest EPF statement as a supporting document.

For what E-SPIN is doing, interested candidates are encouraged to surf our company website for who we are, what we do, who we served to get the overall understanding for the company.