Mobile application replacing bank branches and young generation prefer apps
The need for more bank branches and cash to serve more bank customer generation is gone. As young generation prefer mobile application and internet for digital and ebanking. Mobile banking app globally rise as banker recognised the mega trend and young generation bank customer prefer for ebanking way. This is why we notice for massive fintech movement and transformation, and bank branches is keep closures. The market rule for the past where the more branches is better is rewrite to better mobile and online banking experience is the key proposition.
We are hard to see someone no carry smart phone and connect to internet, leverage what the mass market possess and transforming the banking operation into single mobile banking application is no just a trend, but necessary for traditional and modern banker to move forward to be digital transformation ready.
Mobile application replacing bank branches, for those who previous work with banking for various human services, from customer services to branch banking services, required to get ready and transforming your career.
Mobile phone also allow people make mobile payment and move toward cashless lifestyle. Banking traditional concept and value proposition need to rethink and found the better value proposition in this changing landscape as well. In particular we saw telco with the potential cross over for offering mobile payment facility as the alternative. Same trend also impact on the retailing, since the prefer payment method is actually cashless and digital payment or e-money transaction. E-commerce website and store take away brick-and-mortar retail business is the trend that will keep going.
So, in the age of continuous changing, opportunity and threat is co exist. E-SPIN being active in the digital business technology transformation and offer various solution, product and services, just talk with us for your changes, challenges and requirements, we will develop blue print and new way for your business together.