The importance of deciding which portions of your company will be part of the ZLE effort is crucial. To understand the impact of ZLE on people’s perception, consider these two examples.
Internet banking has given us almost up to the minute information on the status of our accounts. Many financial organizations permit you to transfer money between accounts quickly. There is no latency in the majority of these types of transactions. However, if you wish to pay a bill, or transfer money between two different currency accounts, latency is imposed on the customer by business process and regulatory requirements.
A customer chooses to travel to a most loved get-away spot. Launching an Internet browser, they quickly find a travel site on which to book a flight, hotel, car, and insurance. After paying with a secure online credit card transaction, they decide to examine the seat selection, possibly to make changes. Delighted at the marvels of technology, they connect to the airline’s web site and look for their reservation. It’s not there. Hysterically, they get on the phone and try to reach customer service. As you might expect, that the reservation system hasn’t yet been updated on the details of the reservation. This model represents that your latency issues can result from both internal and external sources.
It is crucial for you to base on the internal and external requirements and challenge to decide whether specific systems need to be in the list of zero-latency and implement all the enabling infrastructure to make sure it is providing zero-latency, real time response for those immediate transactions, in particular involve money. It is the same for the stock market or casino gaming application where there is no tolerance for the latency.
E-SPIN being active involves various mission critical infrastructure and application high availability and performance monitoring, from high availability cluster, fault tolerant, failover and failback operation. Feel free to contact E-SPIN for any project and operation requirement.