Risk of Artificial Intelligence from recent aircraft disaster bring this issue into global headline. From the recent two aircraft disaster from Boeing 737 MAX, within 5 months, the latest and most advanced artificial intelligence (AI) backed aircraft. This trigger the global concern for the AI when use and deploy on the safety first industry and sector.
We saw lot of advancement and success use case for the Artificial Intelligence (AI) deploy or in combination with Virtual Customer Assistant (VCA) chatbot, with Machine Learning (ML) and Deep Learning (DL), and currently make a massive cost saving in particular for the human intensive call center operation, or even in serving as “virtual” operator or assistant to carry out of human task with success show case.
By when come to safety first industry, whether to allow experience pilot to had full control for the aircraft when necessary or had more IoT sensors deployed in aircraft for automation, or any combination is necessary for the human-AI interaction fit is necessary. With six months two aircraft disaster, it is a lesson need to be learn for everyone.
It design flaw or not a software failure, we are all look forward to see from all the supporting document release. Furthermore, the problem with the aircraft or the pilots, is something we are expect to discover and found out once the case progress forward.
When to introduce new technology, systematic training and what needed to unlearn from the past, before we can really learning the new technology and operate in the new way, also area need to be consider as well. As right now got so many new 737 MAX in duty, if it truly design problem, it already detected and will not be only two aircraft crashes happen, or the aircraft already being ban in the very beginning.
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