Integration of Network Performance Monitoring and Diagnostics (NPMD) Solutions
In the realm of modern enterprise and IT service provision, the efficient monitoring and diagnostics of network performance (NPMD) is a crucial undertaking. Enterprises and IT service providers commonly rely on commercially available network performance monitoring diagnostic (NPMD) tools, as well as network performance management (NPM), IT operations management (ITOM), network management systems, IT infrastructure monitoring (ITIM), and network operation centers (NOC) or telecom operation centers (TOC) to ensure the availability and functionality of their networks. These tools, often commercial-off-the-shelf (COTS) solutions, possess various strengths in handling both traditional and contemporary technological requirements.
As the industry evolves, enterprises adopt a growing array of products and point solutions. Consequently, integrating these solutions becomes increasingly complex. The challenge lies in minimizing the need for manual interventions by leveraging integration mechanisms provided by the respective products. However, this integration process can be burdensome for customers. They might choose to tackle it in-house or delegate it to external vendors, involving additional professional services engagements. Such integrations can span diverse activities, from internal system integration to outsourced vendor collaboration. Costing models vary, encompassing activity-based costing (ABC) and project-based costing, with the latter factoring in personnel and mobilization costs in accordance with the project’s scope of work (SOW).
With a track record dating back to 2005, E-SPIN Group has engaged in a multitude of projects, spanning from local to regional scales in line with its business operations. Project complexities range from software development for facilitating integrations to crafting tailored solutions by delving into customer applications and source codes. This flexibility allows for the creation of software modules that enterprise customers can incorporate into their systems or the customization of professional scripts for specific needs.
Due to the inherent intricacies, E-SPIN Group selectively undertakes integration and development projects based on stringent criteria. These projects, falling under turnkey undertakings with formal project management structures, require customer engagement, comprehensive requirement understanding, and financial investment in the integration or development process. The involved effort and time investment often make it unfeasible to charge based solely on man-days, leading to a project-based, lump-sum, or fixed-cost approach.
Projects undertaken by E-SPIN Group can encompass various complexities, such as consolidating NPMD availability data into middleware software, offered as a licensed product under subscription or perpetual models. Alternatively, the projects might involve enabling NPMD data access across platforms or establishing periodic data retrieval to support higher-tier systems through northbound integration (NBI). These undertakings align with the pursuit of unified management and integrated network management (iNMS) objectives.
Integration with IT service management (ITSM) or service desk systems is another common requirement. This involves incorporating NPMD data into existing workflows, facilitated by scripting or APIs. The complexity and scope of each project dictate the extent of costing and activities involved.
For inquiries regarding small-scale requirements, ad hoc scripting, or individual man-day development, E-SPIN Group expresses regret in not offering such services. The company’s focus is on enterprise-grade projects, typically involving medium to large, and even very large multinational or global-scale engagements. For example, E-SPIN Group can effectively cater to the integration needs of telco operation centers with thousands to hundreds of thousands of network elements. If the aforementioned system integration and development align with your NPMD integration needs, the company welcomes your engagement.
