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SolarWinds Storage Resource Monitor (SRM)

SolarWinds Storage Resource Monitor (SRM) is a comprehensive storage management platform that allows users to view current and historical statistics and availability of the storage infrastructure from any web browser.  SolarWinds SRM monitors, collects, and analyzes data from SAN and NAS arrays to provide administrators with a comprehensive view of storage capacity, allocation, usage, and performance.

Unlike traditional storage resource management solutions that can be difficult to deploy, cumbersome to use, and expensive, SRM has been architected to assure ease of use and functional depth at a reasonable price. SRM uses several different methods to collect data about the health and performance of the storage infrastructure, including SMI-S, SNMP, API, Telnet/SSH®, and CIFS/NFS. As SRM learns about the storage infrastructure, it stores this data within a database and provides a user-friendly web interface for accessing the data.

Features

Monitoring for multi-vendor storage arrays from Dell EMC, NetApp, HPE, Hitachi, Pure and others. Real-time NAS and SAN attached array performance monitoring capacity planning. Alert and notification feature for issues or performance problems with your devices, LUNs, storage pools/RAID groups, and more The SolarWinds PerfStack feature within the SRM storage monitoring solution allows users to drag, drop, and overlay performance metrics from their other SolarWinds monitoring solutions on a single chart.

Network Storage Monitoring Software

Unified storage monitoring

Managing a mix of storage vendors is challenging because you have to rely on multiple tools to keep storage devices and systems functioning like they should. With a unified network storage monitoring tool, you can easily identify performance bottlenecks in your infrastructure and quickly take corrective actions. For example, you can receive alerts about response times that are slower than expected across different storage devices.

Understanding current and future capacity

Network storage monitoring software should track usage over time and allow you to create predefined and custom reports to see performance metrics and capacity trends in your storage environment. With SRM, you can generate out-of-the-box, web-based reports to see real-time performance data, such as server volumes, NAS volumes, LUNs, and storage pools by capacity—and have a forecasted view of when you’ll reach capacity.

Visibility into complete infrastructure health

To help ensure that storage issues do not affect application availability and performance, you need deep visibility across your IT infrastructure and the ability to troubleshoot performance issues from application to storage. SRM is designed to enable IT pros to better predict, prioritize, and resolve issues before end users are affected. Our application stack environment gives you visibility into all solution layers, extending to virtualization and applications.

Storage Capacity Planning and Monitoring Tool

Automate storage capacity planning

SolarWinds Storage Resource Monitor (SRM) is built to collect storage capacity data and tracks usage over time to identify capacity issues in storage environments. You can also leverage this storage capacity planning tool to easily view storage growth trends and forecasts depicting when capacity will be reached.

The software’s in-depth dashboards also allow you to trace dynamic relationships from apps, VMs, LUNs, pools, and arrays to quickly and efficiently get to the root cause of performance problems by identifying which systems are affected by storage issues, so you can take proactive measures to prevent downtime like adjusting resources.

Easily produce capacity trend reports

Storage Resource Monitor is a storage capacity management software designed to enable you to create both predefined and custom reports. These reports can display performance and capacity trends across multiple vendors in your storage environment, providing in-depth insight into the overall health of your storage infrastructure at any given moment.

These out-of-the-box, web-based reports can also help you understand growth rates and forecast costs by providing you access to real-time performance data of your storage infrastructure, including server volumes, NAS volumes, LUNs, storage pools, and more—without the hassle of creating complex spreadsheets to track capacity or managing numerous tools for separate storage vendors.

End-to-end performance visibility across your IT infrastructure

To troubleshoot performance and storage issues before they affect end users, you need deep, end-to-end visibility across your entire IT infrastructure. Storage Resource Monitor’s AppStack™ application stack management feature gives you access to comprehensive dashboards designed to display every layer of your infrastructure—including virtualization layers and applications—enabling you to better predict, prioritize, and resolve issues before end users are affected. You can even leverage this storage capacity management tool to view what virtual machines and applications are dependent on specific storage elements, helping you get to the root of performance problems quickly.

Storage Resource Reporting Tool

Choose from over a thousand storage performance templates

SolarWinds® Storage Resource Monitor (SRM) helps ensure your storage capacity reports fit the criteria you need to prove compliance. SRM offers a wide range of specific templates to fulfill almost any storage resource monitoring criteria or vendor.

SRM compatibility and integration with the Orion® Platform means reports are not only configurable and customizable, but can also include Orion Platform module information from other SolarWinds products. Using the AppStack™ Environment feature within the Orion Platform, this interactive mapping view is built to provide in-depth performance perspectives, so you can better identify the root cause of issues across your entire environment.

Customize layout, charts, and tables within storage reports

SRM allows for flexible storage capacity monitoring in a variety of customized formats. For greater ease in analyzing storage health check reports, SolarWinds SRM also offers a variety of interactive storage capacity charts, graphs, and tables—no need to sift through endless data tables to diagnose storage information. The tool’s visual analysis features are designed to be intuitive and easy-to-use, so reports can be processed as quickly as possible, but also customizable, allowing you to keep track of specific metrics in your storage monitoring process.

Automatically generate reports on your schedule

Storage reports can be tricky to retrieve at the exact moment you need them. Maybe you’ve just begun to track a certain LUN capacity when you realize the storage capacity is full. SRM’s storage reports provide an effective solution with the ability to set the reports to generate on a custom schedule. This schedule is enforced by multi-platform alerts, which can enable IT specialists to gain the insights they need, when they need them into the many simultaneous moving parts of storage capacity monitoring.

Easily export storage reports to other applications

Once you’ve configured a storage report on SRM, you then can easily export it to XML and Microsoft Excel. Through Report Writer, you can also export storage reports into formats including HTML, GIF, JPG, and more. Storage reports configured through the Orion Platform can also leverage imported report data from XML files.

Manage storage capacity reporting with a clear dashboard

SolarWinds SRM can report system capacity data in real time, which allows for the most up-to-date storage capacity report possible. IT specialists know when it comes to storage capacity monitoring, the storage report is just the end product of a larger monitoring process.

The interactive capacity dashboard in SRM is designed to let you keep track of real-time storage information, which helps inform your overall storage reporting quality by allowing you to pinpoint inefficiencies and storage deficiencies before it’s too late. The interactive capacity dashboard can also be an effective tool in showing you what areas of storage should be the focus of your reports.

SAN Management Performance Monitoring

See into storage utilization and performance

Having valuable insights into storage management across the enterprise helps you identify the impact of a storage failure, allowing you to forecast for storage capacity planning and business continuity decisions. Storage monitoring tools let you receive alerts about performance problems by identifing overloaded LUNs or RAID groups. You can also view space consumption on storage arrays, RAID groups, and LUNs.

Unified storage monitoring

Managing a mix of storage vendors is always challenging because you have to rely on multiple tools to keep storage devices and systems functioning like they should. With a unified storage monitoring tool, you can easily identify performance bottlenecks in your storage infrastructure and take corrective actions. For example, you can receive alerts about a LUN that is running out of space, or response times that are slower than what you set initially across different storage devices.

See across infrastructure layers

The application stack environment gives you instant visibility into all solution layers, extending to virtualization and applications. Storage management software allows you to drill deeper into storage performance problems, including every layer of your infrastructure, It even expands to see the VMs and applications that are dependent on any storage element.

Alerting and reporting

Set threshold values to all your storage resources that are part of your environment. Web-based alerts allow you to set warning and critical threshold levels so you notice the issue before the end-user does. Generate various reports, such as Top 10 LUNs by latency, storage pool utilization, enterprise capacity summary, free LUN report, storage asset info details, and more.

NAS Performance Monitoring

Monitor the performance of multiple NAS arrays

Juggling multiple storage monitoring tools every day wastes valuable production hours. SolarWinds Storage Resource Monitor gives you a unified dashboard view that shows you how various NAS and SAN devices are performing. This allows you to easily identify performance bottlenecks and take corrective actions. You can also receive alerts about volumes/LUNs that are running out of space, or response times that are slower than what you initially set across different storage devices.

Automated storage capacity planning

Automated storage capacity planning helps eliminate time-consuming manual processes and associated human errors. With Storage Resource Monitor, you’ll not only be able to avoid last-minute capacity surprises, but also get insights into storage consumption patterns across NAS and SAN devices. This will help you plan your future storage needs more precisely. From a single dashboard, see key storage metrics, such as total storage capacity, provisioned capacity, and over-subscribed capacity. Also, receive predefined reports and instant alerts on capacity constraints.

Quick alerts and detailed reports

With Storage Resource Monitor, you’ll be able to receive critical alerts on pressing NAS performance issues. Web-based alerts allow you to set warning and critical threshold levels so you notice the issues immediately. In addition, SRM reporting provides many out-of-the box reports pertaining to NAS devices. Generate various reports as Top 10 volumes by latency, storage pool utilization, enterprise capacity summary, free volume report, storage asset info details, and more.

Benefits

Storage Performance Monitoring

The SolarWinds Storage Resource Monitor lets you view the performance and the status of your storage environment. This can help quickly identify potential issues as well as help you pinpoint which physical or virtual resources are at fault. The tool boasts a full range of both custom and predefined alerts, including metrics such as temperature, fan speed, and power supply status.

Automated Storage Capacity Planning

This tool will let you see growth rates and forecast costs and budgetary requirements. It helps with projecting when capacity will be reached allowing you to avoid outages due to full disks. Its centralized monitoring supports tracking performance over time to identify hot spots, peak hours, and potential outages. The easy-to-configure reporting can be used to show capacity trends across multiple vendors without having to resort to spreadsheets.

Increased Visibility Across Your Storage Infrastructure

The SolarWinds Storage Resource Monitor displays both physical and virtual components in a unified view—including all related infrastructure—to help you to diagnose performance issues faster and more accurately. When combined with the SolarWinds Virtualization Manager, you can also see the storage under your virtual machine infrastructure with links to the LUN view from the cluster, ESX VM, or datastore view.

End-To-End Visibility Of The Application Stack

AppStack is designed to analyze application performance issues and can help you quickly determine the cause (server, virtual infrastructure or storage infrastructure). It will give you complete visibility of storage across all layers, as well as extended visibility into virtualization and application layers. With AppStack in place, you will be able to drill down deeper across layers and instantly identify the problem root cause and take remedial actions.

New features and improvements in SRM

Release date: November 5, 2019

The new features and improvements SRM offers in this release, and compare this release with previous releases of SRM.

  • Support for EMC Data Domain arrays
  • Hardware Health monitoring for EMC Data Domain arrays

New Feature Summary SRM

Learn more about SRM features in a version to version summary.

For a complete list of features added by version, see the release notes
ENVIRONMENT
SRM 6.3;SRM 6.4;SRM 6.5;SRM 6.6;SRM 6.7;SRM Eval;SRM 6.8;SRM 6.9;SRM 2019.4
CAUSE
RESOLUTION
FEATURE 2019.4 6.9 6.8 6.7 6.6 6.5 6.4 6.3
Storage Controler Monitoring (EMC Clariion) ✓
Hardware Health Monitoring ✓ ✓ ✓ ✓ ✓ ✓ ✓
 Storage Devices Support 
Dell EMC Data Domain ✓
Kaminario K2 All-Flash ✓ ✓ ✓
Huawei OceanStor Dorado ✓ ✓ ✓ ✓
Huawei OceanStor V3/V5 (External Provider) ✓ ✓ ✓ ✓
Huawei OceanStor V3/V5 (Onboard Provider) ✓ ✓ ✓ ✓
EMC Unity ✓ ✓ ✓ ✓ ✓
IBM FlashSystem V9000 ✓ ✓ ✓ ✓ ✓
Infinidata Infinibox ✓ ✓ ✓ ✓ ✓
Nimble Storage ✓ ✓ ✓ ✓ ✓
EMC VMAX Flash Family ✓ ✓ ✓ ✓ ✓ ✓
IBM FlashSystem A9000/A9000R ✓ ✓ ✓ ✓ ✓ ✓ ✓
Pure Storage ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
EMC XtremIO ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Hitachi Data Systems® AMS ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Hitachi Data Systems USP, USPV, VSP ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Hitachi Data Systems HUS 100 Block-side ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
HUS VM Block-side ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
EMC Isilon® ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
IBM Spectrum™ Virtualize (Vxxx and SVC) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Dell Compellent ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
EMC Symmetrix VMAN/VMAXe/DMX ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
HP StoreServ 3PAR ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
HP P2xxx/MSA ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Dot Hill AssuredSAN 4xxx/5xxx ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
HP StorageWorks XP ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
NetApp AFF ✓ ✓ ✓ ✓ ✓ ✓
NetApp® EF-series ✓ ✓ ✓ ✓ ✓ ✓
NetApp® E-series ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
NetApp Filers (OnTAP 7-mode) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
NetApp Filers (Clustered Data OnTAP (CDOT)) ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
EMC® VNX®/ CLARiiON® ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
EMC Celerra® ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Dell® PowerVault® MD3xxxi ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Dell EqualLogic® ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
IBM DS 8xxx ✓ ✓ ✓ ✓ ✓ ✓
IBM®  XIV ✓ ✓ ✓ ✓ ✓ ✓ ✓
IBM® N Series ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
IBM DS3xxx, 4xxx, 5xxx ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Other features
Appstack Dashboard ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Out-of-the-box storage reports ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Custom and pre-defined alerting ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
LUN/Volume detailed dashboard ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Pool detailed dashboard ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Array detailed dashboard ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Storage performance monitoring ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓
Multi-vendor SAN and NAS monitoring ✓ ✓ ✓ ✓ ✓ ✓ ✓ ✓

SRM 6.2 is the earliest supported version of SRM for SolarWinds.

New features and improvements in Orion Platform

Orion Platform 2019.4 offers new features and improvements compared to previous releases of Orion Platform.

Native SolarWinds Service Desk Integration

Generate Service Desk incidents from Orion Alerts.

Orion Maps enhancements

Entity Library enhancements

  • Filter and refine your entity list based on any property.
  • Bulk-select entities to add them to the canvas.
  • Quickly identify contextual relationships through the entity library without leaving the editor.

Bulk Administration

  • Multi-select from the canvas to move or delete multiple objects in groups.
  • Undo and redo options within the Editor.

Custom Images

  • Add custom images and backgrounds to enhance the map.

Manual Topology Connections

  • Define topology between any two entities directly from the Map Editor.

Customizable map refresh rate

From the Advanced Configuration Settings, specify the map refresh rate – in minutes – for the Orion Maps Viewer and Widgets.

Installation improvements

In-Product evaluations

Add or evaluate additional Orion Platform products from within the Orion Web Console.

Install new products for evaluation even if you are not ready to upgrade your existing Orion Platform products to the latest version. Compatible versions of the new products are installed.

Microsoft Azure

  • Deploy the Orion Platform in the cloud using Azure SQL Database managed instance as an alternative to MS SQL.
  • Deploy the Orion Platform directly from Azure Marketplace

.NET 4.8 support

  • All Orion Platform products now use .NET 4.8.
  • .NET 4.8 is deployed automatically to all Orion Agents for Windows after the upgrade.
  • All Windows Agent plugins for supported operating systems were migrated.

    Make sure that the operating system of your Orion Platform supports .NET 4.8.

    If your Orion Platform runs on an operating system that does not support .NET 4.8, consider upgrading your environment to be able to use the new features provided by Orion Platform 2019.4.

Other improvements

  • Website performance improvements
  • Scalability Engines Installer download performance improvements
  • Legacy Syslog & Traps replacement: Log Viewer replaces legacy Syslog & Traps with an instant evaluation of Log Analyzer
  • Updated and improved localization of Orion Platform product UI for German and Japanese.
  • Versioning is now consistent across all Orion Platform products; products follow the Orion Platform versioning convention.
  • Orion Platform out-of-the-box reports were migrated to web-based Report Manager
  • Orion SDK enhancements: Automate ‘List Resources’ and import results

System Requirements

Updated:11/5/2019.

Orion Platform 2019.4 Requirements

Release Date: November 5, 2019

Updated: November 18, 2019

Requirements depend on various variables, such as:

  • Orion Platform deployment in the cloud vs on-premise.
  • Size of the environment to be monitored. This topic provides requirements for small, medium, large and extra large deployments, based on NPM license levels.
  • Orion Platform products to be deployed. This document provides minimum requirements for a single Orion Platform product. If you plan to deploy more SolarWinds products from the Orion Platform family, see Multi-module system guidelines.
  • Review your product Administrator Guides and release notes for the exact product requirements beyond these minimums.
  • SolarWinds recommends reviewing the Orion Platform 2019.4 Release Notes.

Cloud Deployment

Orion Platform products support the following cloud solutions:

  • Amazon Web Service
  • Microsoft Azure

Amazon Web Service

To deploy a single Orion Platform product using Amazon Web Service, consider using the following templates.

Require-
ments		 Small

SL100, SL250, SL500

 Medium

SL2000

 Large

SLX

 XL (up to 400,000 elements)
Orion server m4.large m4.xlarge m5d.2xlarge m5.2xlarge
SolarWinds Orion database using Amazon RDS db.r4.large db.r4.xlarge db.r4.2xlarge db.r4.8xlarge
SolarWinds Orion database deployed on an Amazon VM m4.large r4.xlarge r4.2xlarge

Recommended: r5d.4xlarge

 r5d.8xlarge

Recommended: r5d.16xlarge
Additional Polling Engines Only relevant for environments that monitor over 12,000 elements. m5.xlarge

Microsoft Azure

To deploy a single Orion Platform product on Microsoft Azure, consider using the following instance types, based on your deployment size.

Require-
ments		 Small

SL100, SL250, SL500

 Medium

SL2000

 Large

SLX

 XL (up to 400,000 elements)
Orion server A4_v2 DS12_v2 DS4_v2 DS4_v2
SolarWinds Orion database using Azure SQL DB All installed products must run on Orion Platform 2019.2 or later.

Time zone setting of the Orion Server must be in the same time zone as Azure SQL DB time zone (UTC).

When deploying Azure SQL and creating a new user in the Configuration wizard, SA account credentials are required in the Configuration wizard.
DTU Standard Tier S3 or better

vCore General Purpose Tier 2 or better

 DTU Standard Tier S3 or better

vCore General Purpose Tier 2 or better

 DTU Standard Tier S4 or better

vCore General Purpose Tier 2 or better

 DTU Standard Tier S9 (up to 100k elements), S12 (up to 400k elements) or better

vCore General Purpose Tier 16 (up to 100k elements), 30 (up to 400k elements) or better
SolarWinds Orion database using Azure SQL Database managed instance Gen5
4 vCores		 Gen5
8 vCores		 Gen5
16 vCores		 Gen5
40 vCores
SolarWinds Orion database deployed in an Azure VM A4_v2 DS4_v2 Standard E8s_v3 E32-8s_v3

On-premise

To deploy a single Orion Platform product locally, on a server, review the following recommendations.

Require-
ments		 Small

SL100, SL250, SL500

 Medium

SL2000

 Large

SLX

 XL (up to 400,000 elements)
Minimum / Recommended
Orion server

hardware

 

 

 

 

 

 Quad core processor or better

6 GB/8 GB RAM

10 GB/20 GB HD

 Quad core processor or better

8 GB/16 GB RAM

15 GB/40 GB HD

 Quad core processor or better

16 GB/32 GB RAM

30 GB /40 GB HD

 CPUs with a total combined PassMark score of 7,000 or higher

16 GB/32 GB RAM

40 GB/50 GB HD

Read/Write I/O:

800 IOPS
Orion server software

 

 

 Windows Server 2016

Windows Server 2019

Desktop OS’s only for evaluations; NOT recommended for production environments
SolarWinds Orion database server

 

 

 

 

 

 

 

 

 

 

 

The Orion server and the SolarWinds Orion database must use separate servers.

If you install on a virtual machine, you must maintain your SQL Server database on a separate, physical drive.
SQL Server Standard or Enterprise 2014 and later

Quad core processor or better

8 GB/16 GB RAM

20 GB/40 GB HD

 SQL Server Standard or Enterprise 2014 and later

Dual quad core processor or better

16 GB/64 GB RAM

50 GB/100 GB HD

 SQL Server Standard or Enterprise 2014 and later

Dual quad core processor or better

64 GB/128 GB RAM

100/400 GB HD

 

 SQL Server Enterprise 2014 and later

CPUs with a total combined PassMark score of 32,000 or higher

256 GB/512 GB RAM

500 GB/1 TB HD

Read/Write I/O:

30,000 IOPs / 190,000 IOPS or better recommended
Additional Polling Engines Only relevant for environments that monitor over 12,000 elements. 4-core processor or better

16 GB RAM
Ports to open

 

More details

 Outbound: 22, 25, 465, 587, 1433, 1434,

Inbound: 80, 162, 443, 514, 17778

Bi-directional: 53, 135, 161, 1801, 5671, 1777
Account privileges SolarWinds recommends that SolarWinds Orion administrators have local administrator privileges on the Orion server to ensure full functionality of local SolarWinds tools.

SolarWinds Orion user accounts limited to the Orion Web Console do not require local administrator privileges.

Users running the Configuration wizard must have DBO specified as the default database schema.

More information on hardware recommendations for the Orion Server

Use the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retention or more frequent polling intervals.

RAID recommendations only apply to physical environments. If you have your Orion Platform server installed on a virtual machine, these recommendations do not apply to your environment.

Processor speed

Use processors that work at 2.4 GHz or faster.

CPU

Do not enable Physical Address Extension (PAE).

HD

Two 146 GB 15K (RAID 1/Mirrored Settings) hard drives are recommended with a dedicated drive for the server operating system and SolarWinds installation.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows temporary directories.

More information on software requirements for the Orion Server

Do not install Orion Platform products on the same server as SolarWinds Access Rights Manager (ARM).

The following table lists software requirements and recommendations for a SolarWinds installation on both physical and virtual computers.

Software Requirements
Operating system
  • Windows Server 2016
  • Windows Server 2019

Desktop operating systems, such as Windows 10, 64-bit Pro or Enterprise, are supported for evaluation environments only. To make a smooth transition from your evaluation to production deployment, SolarWinds recommends that you avoid installing evaluations on desktop operating systems.

Support differences between Orion Agents and Orion Platform products

  • You cannot install Orion Platform products on domain controllers. Exception: You can install Orion Agents on domain controllers.
  • You cannot install Orion Platform products or any scalability engines on Microsoft SharePoint, Microsoft Exchange, or BlackBerry servers. Exception: You can install Orion Agents on the same server as a Microsoft SharePoint, Microsoft Exchange or Research in Motion (RIM) Blackberry server.
Operating system languages
  • English (UK or US)
  • German
  • Japanese
  • Simplified Chinese
IP address version IPv4

IPv6

Dual stack

CIDR notation is not supported for IPv6 addresses.
Web server If you are not using Windows Authentication, make sure the Anonymous Authentication is enabled for the SolarWinds NetPerfMon website. Anonymous Authentication is used with the default forms-based authentication.

IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time.
.NET Framework .NET 4.8

Run the same version of .NET on your primary server and any Additional Polling Engines or Additional Web Servers in the environment.

Make sure that the operating system of your Orion Platform supports .NET 4.8.

If your Orion Platform runs on an operating system that does not support .NET 4.8, consider upgrading your environment to be able to use the new features provided by Orion Platform 2019.4.
Services If you are using the Syslog or SNMP Traps feature of the Orion Platform, make sure the following services are running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service
Web console browser Orion Platform products support two most recent versions of the following web browsers available at the release date:

  • Firefox
  • Chrome

Orion Platform products also support the following browsers:

  • Microsoft Internet Explorer 11 with Active scripting

    Do not enable Enterprise Mode on Internet Explorer. This setting forces Internet Explorer to emulate version 7, which is not supported.

  • Microsoft Edge

More details on requirements for the Orion Database Server

SQL Server versions

Use Express, Standard, or Enterprise versions of the following:

  • SQL Server 2014
  • SQL Server 2014 SP1
  • SQL Server 2014 SP2
  • SQL Server 2014 SP3
  • SQL Server 2016
  • SQL Server 2016 SP1
  • SQL Server 2016 SP2
  • SQL Server 2017 (including installations on Linux)
  • SQL Server 2019

Which SQL Server version to use?

  • For XL environments, use only Enterprise versions
  • Use Express only for evaluations, very small environments, or EOC.

Recommendations

  • Use the Simple database recovery mode to ensure best performance.
  • Use 64-bit version of SQL Server.
  • You can set the database recovery model to Full Recovery if your Orion Database is hosted on a SQL Cluster or if you use Always On Availability. However, you must back up your database regularly and ensure that volume you store your transaction log has free space that is at least equal to or greater than the size of your Orion database. Your transaction logs will continue to grow indefinitely until a database backup is performed and the transactions committed to the database. We recommend daily database backups when you use the Full Recovery model.

SQL Server Collation

The Orion Platform does not support case-sensitive databases.

The Orion Platform supports CI database on an CS SQL Server.

  • English with collation setting SQL_Latin1_General_CP1_CI_AS
  • English with collation setting SQL_Latin1_General_CP1_CS_AS
  • German with collation setting German_PhoneBook_CI_AS
  • Japanese with collation setting Japanese_CI_AS
  • Simplified Chinese with collation setting Chinese_PRC_CI_AS

Server roles and permissions

Required server roles:

  • dbcreator
  • public
  • securityadmin

Permissions:

  • You need read permissions to the master database.
  • You don’t need dbcreator permissions if you are installing an Orion Platform product with a pre-existing blank database.

Hard drive space

The following recommendations apply to physical environments only. If you have your SolarWinds Orion database installed on a virtual machine, these recommendations do not apply to your environment.

  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
  • Other RAID configurations can negatively affect your SQL Server’s performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives (SSD) are recommended for all components.

Some common files may need to be installed on the same drive as your server operating system. You may want to move or expand the Windows or SQL temporary directories.

Database hardware recommendations for large environments

For large environments with a physical SQL Server, SolarWinds recommends the following hard drive configuration.

These recommendations are not relevant for SQL Servers running in a virtual environment.

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array 1: 2x 146 GB 15K disks RAID 1 (mirroring) for the OS
  • Disc Subsystem 2 Array 2: 2x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL MDF and FILEGROUPS.
  • Disk Subsystem 4 Array 4: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array for your tempdb data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array for your tempdb log file

Authentication

Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.

Other software

SolarWinds recommends you install the SQL Server Management Studio component on your Orion database server.

The Orion Installer installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

You cannot share the SolarWinds Orion database with Microsoft SharePoint, Microsoft Exchange, and Research in Motion (RIM) BlackBerry servers.

Server port requirements

  • Ports 4369, 25672, and 5672 are opened by default on the main server for RabbitMQ messaging. These ports can be blocked by the firewall. When running SolarWinds High Availability, ensure ports 4369 and 25672 are open.
  • RPC ports > 1024 (TCP, bidirectional) is used by the Job Engine v2 process to communicate with Windows nodes.
Port Pro-
tocol		 Service/
Process		 Direction Description Encrypt ion
user-defined, default: 22 SSH SolarWinds Job Engine v2

IIS

 Outbound from the Orion server to the device Port for accessing ASA devices through CLI Device-based
25 TCP SolarWinds Alerting Service V2 Outbound SMTP port for non-encrypted messages n/a
53 UDP SolarWinds Job Engine v2 Bi-
directional		 Resolving DNS queries n/a
80 TCP IIS Inbound Default additional web server port. If you specify any port other than 80, you must include that port in the URL used to access the web console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the web console is
http://192.168.0.3:8080. Open the port to enable communication from your computers to the Orion Web Console.The port might also be used for Cisco UCS monitoring.		 n/a
135 TCP Microsoft EPMAP (DCE/RPC Locator service) Bi-
directional		 Required for devices polled via WMI. Used to initiate communication with the remotely managed host.
161 UDP SolarWinds Job Engine v2

SolarWinds Cortex

 Bi-
directional		 Send and receive SNMP
information		 SNMP v1 and v2 are unencrypted. SNMP v3 uses AES and 3DES encryption.
162 UDP SolarWinds Trap Service

SNMP Informs

 Inbound Receive trap messages n/a
443 TCP IIS Inbound Default port for https binding. SSL
465 TCP SolarWinds Alerting Service V2 Outbound SMTP port used to send TLS-enabled email alert actions SSL
514 UDP SolarWinds Syslog Service Inbound Receive syslog messages n/a
587 TCP SolarWinds Alerting Service V2 Outbound SMTP port used to send TLS-enabled email alert actions TLS
1433 TCP SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine

 Outbound Communication between the Orion server and the SQL Server. n/a
1434 UDP SolarWinds Alerting Service V2

SolarWinds Administration Service

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Orion Module Engine

SQL Server Browse Service

 Outbound Communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations. Required only if your SQL Server is configured to use dynamic ports. n/a
1801 TCP MSMQ Bidirectional MSMQ WCF binding WCF
5671 TCP RabbitMQ Bi-
directional		 For encrypted RabbitMQ messaging (AMQP/TLS) into the main polling engine from all Orion servers (additional polling engines, HA servers, or additional web servers).

Sending messages to RabbitMQ.

 TLS 1.2
17777 TCP SolarWinds Orion Module Engine

SolarWinds Information Service

SolarWinds Information Service V3

SolarWinds Cortex

 Bi-
directional		 Communication between services and SolarWinds Orion module traffic.

Communication between the Orion Web Console and the polling engines.

Communication between the main server and pool members.

 RSA handshake, AES 256 communication using WCF

TLS 1.2 with Cortex
17778 HTTPS SolarWinds Agent Inbound to the Orion server Required for access to the SWIS API and agent communication SS

Hardware requirements

The following table provides server requirements based on the size of your environment:

ENVIRONMENT SMALL MEDIUM LARGE
SRM Server
CPU 2 2 2
RAM (GB) 8 8 8
Disk (GB) 100 100 100
Additional Polling Engines needed 0 1 3
Additional Polling Engine
CPU not needed 2 2
RAM (GB) not needed 8 8
Disk (GB) not needed 50 50
Database Server
CPU not needed 2 2
RAM (GB) not needed 8 8
Disk (GB) not needed 100 100
Monitored Environment
Arrays 5 25 50
Disks 2,000 5,000 30,000
LUNs 5,000 20,000 60,000

Software requirements

The following table lists software requirements and recommendations for installing SolarWinds Orion SRM on physical and virtual computers.

SOFTWARE REQUIREMENTS
Operating System
  • Windows Server 2019
  • Windows Server 2016

For evaluation, SolarWinds products are also supported on Windows 10.

IIS and MSMQ must be installed. SolarWinds recommends that the Orion administrators have local administrative privileges to ensure full functionality of local Orion tools. Accounts limited to use of the Orion Web Console do not require administrative privileges.

Language versions supported: English (UK or US)
Web Server
  • Microsoft IIS, version 6.0 and higher, in 32-bit mode.
    • SolarWinds products are not compatible with installations of Internet Information Service version 6.0 (IIS 6) that make use of web gardens.
    • DNS specifications require that hostnames be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952.
.NET Prerequisites .NET 4.8 or later.

Run the same version of .NET on your primary server and any additional polling engines or additional web servers in the environment.

.NET 4.8 is not compatible with the following Windows versions:

  • Windows Server version 1709
  • Windows 10, version 10.0.10240

If you are running Orion Platform products on the systems, consider upgrading your environment to be able to use the new features provided by Orion Platform 2019.4.
Services If your are using the Syslog or SNMP Traps feature od the Orion Platform, make sure the following services are running after installation to collect syslog messages and traps:

  • Solarwinds Syslog Service
  • Solarwinds Trap Service
Web Browser
    • Firefox
    • Chrome
    • Microsoft Edge
    • Microsoft Internet Explorer 11 with Active scripting

Do not enable Enterprise Mode on Internet Explorer. This setting forces IE to emulate version 7, whih is not supported.
Other software

SRM (and other Orion Platform products) cannot be installed on the same server as SolarWinds Access Rights Manager.

FIPS Support

Federal Information Processing Standard (FIPS) defines security and interoperability standards for computers used by the U.S. Federal Government.

Storage Resource Monitor is FIPS 140-2 compliant.

Database Requirements

The following table lists software and hardware requirements for your Orion Platform database server.

ENVIRONMENT SIZE
Small Medium Large
CPUs 2 Cores 4 Cores 8 Cores
Hard Drive Space 2 GB 5 GB 20 GB
Due to intense I/O requirements, a RAID 10 drive is strongly recommended for the SQL Server database, SRM, and its log files. RAID 5 is not recommended for the hard drive hosting your SQL Server. The SRM installer needs at least 1GB of free space on the drive where temporary Windows system or user variables are stored. Per Windows standards, some common files may need to be installed on the same drive as your server operating system.
Memory 2 GB 3 GB 4 GB
SQL Server SolarWinds supports Express, Standard, and Enterprise editions of the following:

  • SQL Server 2014, 2014 SP1, 2014 SP2, 2014 SP3
  • SQL Server 2016, 2016 SP1, 2016 SP2
  • SQL Server 2017
  • SQL Server 2019

Use the following database query to check your SQL Server version, service pack, release level, and edition:

select SERVERPROPERTY ('productversion'), SERVERPROPERTY ('productlevel'), SERVERPROPERTY ('edition')

Due to latency effects, SolarWinds does not recommend installing your SQL Server, SRM, or additional polling engine in different locations across a WAN.
Authentication Either mixed-mode or Windows authentication. If you require SQL authentication, you must enable mixed mode on your SQL server.
Other software The Configuration Wizard installs the following required x86 components if they are not found on your database server:

  • SQL Server System Common Language Runtime (CLR). SolarWinds products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

.NET Framework is not required if your database is on a separate server.

If you are managing your SQL database, SolarWinds recommends installing the SQL Server Management Studio component.

If SRM installs SQL Server System Common Language Runtime, a manual restart of the SQL Server service for SRM is required.

SRM (and other Orion Platform products cannot be installed on the same server as SolarWinds Access Rights Manager.

Port requirements

The following diagram shows SolarWinds SRM, its components, and the ports being used for communications between those components:

The following diagram shows the supported storage arrays and the ports being used for data collection from the storage arrays:

The following table shows the ports used by SRM:

PORT TYPE DIRECTION DESCRIPTION
25 TCP Outbound SSL/TLS for email alert actions should be enabled.
80 TCP Inbound Default web port. If you specify any port other than 80, you must include that port in the URL used to access the Web Console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the Web Console is https://192.168.0.3:8080. Open the port to enable communication from your computers to the Orion Web Console.

Used on the NetApp head/cluster node and any available CIFS/NFS.

Used by EMC VNX/Clariion for file side performance.
162 UDP Inbound SolarWinds Trap Service
443 TCP Inbound Default for HTTP binding
1433 TCP Outbound Used for communication between the SRM and the SQL Server.
1434 UDP Outbound Used for communication with the SQL Server Browser Service to determine how to communicate with certain non-standard SQL Server installations.
1801 TCP Bidirectional MSMQ WCF binding (for more information see this KB:http://support.microsoft.com/kb/183293).
17777 TCP Bidirectional Orion module traffic. Open the port to enable communication from your poller to the SRM Web Console, and from the SRM Web Console to your poller.

The port used for communication between the Orion Web Console and the poller.
17778 TCP Bidirectional (HTTPS) Required for access to the SWIS API.
17779 TCP Inbound (HTTP/HTTPS) SolarWinds Toolset integration.

The following condensed table shows the ports used by SRM for collecting data from the storage arrays:

PORT TYPE STORAGE ARRAY DIRECTION DESCRIPTION
80 TCP NetApp Filer (Direct Polling)

NetApp DFM clustered mode

EMC VNX XML API

EMC Unity

EMC XtremIO

 Outbound Alternate ONTAP API port for NetApp connections.

Alternate connection to NetApp On command for clustered mode management server.

Used by EMC VNX/Clariion for file side performance.
161 UDP All Storage Arrays monitored via SNMP

Dell EqualLogic PS Series.

EMC Isilon

EMC Data Domain

 Outbound SNMP connections to the storage array.
443 TCP NetApp ONTAP API

NetApp DFM clustered mode

EMC VNX XML API

EMC Unity

EMC XtremIO

InfiniDat InfiniBox

Kaminario K2

 Outbound Secure ONTAP API port for NetApp connections.

Secure connection to NetApp On command for clustered mode management server.

(HTTPS) Used on the NetApp head/cluster node and any available CIFS/NFS.

Used by EMC VNX/Clariion for file side performance.
5392 TCP Nimble Outbound
5988 TCP All Storage Arrays monitored via SMI-S

Dell Compellent

Dell PowerVault MD 3xxx

Dot Hill AssuredSAN 4xxx/5xxx

EMC Symmetrix VMAX / VMAXe / DMX-4

EMC VMAX3 and VMAX All Flash Family (HYPERMAX OS)

EMC VNX / CLARiiON

EMC VNX NAS Gateway / Celerra

HDS (External Provider)

HDS (Onboard Provider)

HP 3PAR / StoreServ

HP P2xxx / MSA

HP StorageWorks XP (External Provider)

HP StorageWorks XP (Onboard Provider)

IBM DS 3xxx / 4xxx / 5xxx

IBM DS 8xxx

IBM FlashSystem A9000 / A9000R

IBM SVC V9000 / V7000 /V5000 / V3700

 Outbound Alternate port on SMI-S provider (external or on onboard).
5989 TCP All Storage Arrays monitored via SMI-S

Dell Compellent

Dell PowerVault MD 3xxx,

EMC Symmetrix VMAX / VMAXe / DMX-4

EMC VMAX3 and VMAX All Flash Family (HYPERMAX OS)

EMC VNX / CLARiiON

EMC VNX NAS Gateway / Celerra

HDS (External Provider)

HDS (Onboard Provider)

HP 3PAR / StoreServ

HP P2xxx / MSA

HP StorageWorks XP (External Provider)

HP StorageWorks XP (Onboard Provider)

IBM DS 3xxx / 4xxx / 5xxx

IBM DS 8xxx

IBM FlashSystem A9000 / A9000R

IBM SVC V9000 / V7000 / V5000 / V3700

 Outbound Secure and preferred SMI-S port on SMI-S provider (external or on onboard).
8088 TCP NetApp DFM 7 mode Outbound Alternate connection to the NetApp On command management servers for 7 mode arrays.
8488 TCP NetApp DFM 7 mode Outbound Secure connection to the NetApp On command management servers for 7 mode arrays.

 

 

 

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