Modern Workspace & Future of Work

User Activity Monitoring (UAM)

Solution Overview

From employee pc activity and productivity monitoring, to remote server session auditing to fulfil regulatory compliance.


Minimizing security risk and achieve compliance

Modern enterprises face two enormous challenges: how to minimise network security risks and breaches from remote employee access and maintain compliance with industry and/or government regulations.

Employee computer activity monitoring in the endpoint device or remote session into the server is a key area of concern, no just for human resources management perspective to track employee productivity, but also to address cybersecurity and regulatory compliance to make sure capturing session and activity records for the auditing and achieving regulatory compliance.

In the field of information security, user activity monitoring (UAM) is the monitoring and recording of user actions. UAM captures user actions, including the use of applications, windows opened, system commands executed, checkboxes clicked, text entered/edited, URLs visited and nearly every other on-screen event to protect data by ensuring that employees and contractors are staying within their assigned tasks, and posing no risk to the organization.

User activity monitoring software can deliver video-like playback of user activity and process the videos into user activity logs that keep step-by-step records of user actions that can be searched and analyzed to investigate any out-of-scope activities.


Benefit: Employee Productivity Monitoring

Majority of the modern enterprise workload is done via the computer and other endpoint devices. Employees that pretend to be busy all day and are really spending the computer activity on productivity and work related tasks? The only way to understanding it is via the Employee Activity Monitoring solution that deployed and capture every computer activity the respective employee is doing, the application the open and use for how long, include which website they surfing and spend for how much of the time, as well as real time recording of the computer screen in the centralised server for the auditing and use as proof of employee behaviour breach by the authorised human resources officer.

The bigger number of employees on the computer related works, the more the aggregate computer pc activity productivity to be in concern. From an employee productivity perspective, it always justify to setup the employee monitoring solution to make track and measure, or take action by produde computer evidence in the as precise as possible manner, such as recording the exact time and screen reply for the user security breach or misuse company resources for the non official activity during working hours.


Benefit: Remote Server Activity Monitoring

Remote session into company various servers, be it for remote system administration or typical user remote desktop for the terminal application access, it has regulatory requirements to logging and record for the respective server remote session, from the login to what they access, change and do. It also helps to make sure the enterprise has the capability to playback and audit for the post computer security breach incident or use it as the evidence for the follow up action against the employee misuse computer resources.

The solution once deployed may help to provide additional defence-in-depth for insider threat detection, forensics and data loss prevention. It is important for finance, legal, retail, manufacturing, energy, technology, healthcare and government to deploy it to detect, record, and prevent malicious user behaviour.


RecordTS Remote Session Recording

RecordTS is an enterprise grade solution to capture remote access to Windows servers and workstations, virtual machines, jump boxes, etc. Or to record Windows virtual desktops, such as XenDesktop app, Azure Virtual Desktop, Vmware Horizon user sessions.

  • 3rd-party remote access, such as contractors, vendors beside remote administrators is worth recording to confirm installations, upgrades, maintenance is carried out according to standard operating procedures (SOP).
  • Record user actions can be reproduced for training purposes. It can also be used to operate proctoring exams.
  • The first choice to fulfil regulatory monitoring compliance for PCI, SOX, HIPAA, NERC, FFIEC, FISMA, and FERPA.
  • It helps to provide cybersecurity incident response and forensics effort, by providing clear evidence and root causes during investigations of security breaches.

E-SPIN & User Activity Monitoring (UAM)

E-SPIN has been active in User Activity Monitoring (UAM), both Employee PC and Server Activity Monitoring and related total solution supply, project management, training and maintenance for enterprise customers since 2005. Be it part of holistic enterprise turnkey project or point solution use case.

Feel free to contact E-SPIN for the hassle free, project turnkey supply with value added services (VAS), from consulting, project management, training and maintenance. Be it for global fortune 500 companies, multinational corporations (MNCs), public listed medium to large enterprises, national government agencies, who need the solution deployed right for the project and operation requirements.

As remote work and virtual collaboration continue to shape the modern workplace, the need for secure and efficient remote access solutions has become increasingly important. TSfactory has emerged as a key player in this field, with their software solutions trusted by businesses and organisations around the world. Read our exclusive interview with Thomas Kucmierz, TSfactory

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