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Acunetix (41)

  1. Acunetix activate new license key or renew license key
  2. Acunetix error Logout from other session, you are already login from another location
  3. What is the scope of licensing entitlement for Acunetix license subscription
  4. Installing AcuSensor in your web application for gray box testing
  5. Acunetix web vulnerability scanner v12 feature among edition
  6. Acunetix user received exceed user count notice for over or abuse existing license notice

Andriller (1)

  1. How to purchase Andriller with E-SPIN

AppDetection Pro (2)

  1. What is the AppDetectivePRO product support Lifecycle?
  2. How to download latest AppDetective Pro software as part of entitlement?

AppScan (5)

  1. HCL Software License & Download Portal
  2. Have AppScan Source proof of entitlement with me, what next?
  3. Have purchase the AppScan Standard renewal and proof of entitlement with me, what next?
  4. HCL Software renewal entitlement download
  5. We interest on AppScan Source for Analysis, can we buy it alone?

AppSpider (2)

  1. AppSpider System Requirements
  2. About AppSpider Licensing?

Burp Suite (11)

  1. Choosing the Right Tool: Burp Suite Pro vs. Nessus Pro/Expert Edition
  2. Exploring the Differences Between Burp Suite Free and Paid Versions: A Comprehensive Analysis
  3. What is Burp suite
  4. Burp Suite Generic comparison with other web vulnerability scanner
  5. Burp Suite Pro download, installation and update license
  6. Burp Suite Professional and Enterprise Reporting Sample

Canvas (6)

  1. How to use ProtoVer Testsuite
  2. Immunity Canvas pentesting for Microsoft Windows Installation Steps Guide
  3. Government and government related organization and institutions user
  4. Canvas Professional system requirements
  5. How can I run CANVAS as a headless server?
  6. What is CANVAS 7.02 release, fix, new and changes

Channel Services (2)

  1. E-SPIN’s Channel Partner Program: Building Strong Business Relationships for Mutual Success
  2. Letter of Authorization (LoA) and Supporting Letter to Channel Business Partner

Contact Information (2)

  1. How to get to E-Spin Sdn. Bhd., office in Perdana Business Centre, Damansara Perdana, Petaling Jaya by Bus or Metro
  2. How Can I Contact E-SPIN?

Core Impact (3)

  1. Core Impact System Requirements
  2. How can we provide renewal information for E-SPIN generate Core Impact license renewal quote?
  3. Core Impact Pro licensing inquiry

Customer Services (2)

  1. E-SPIN Group’s Complaints Policy and Procedure: Ensuring Fair and Consistent Resolution for Our Customers
  2. Demo, Trial, POC, POV, Pilot, Project – what the difference?

DefenseCode (2)

  1. ThunderScan SAST System Requirements
  2. ThunderScan SAST version 3 visual installation guide for Windows

eCommerce and eStore FAQs (2)

  1. Why does PayPal keep rejecting my credit/debit card?
  2. What Are The Supported Payment Methods?

General (23)

  1. Why is the E-SPIN quoted price not the lowest, as we may quote cheaper somewhere else?
  2. Does E-SPIN Accept Phone, Fax Or Email Orders?
  3. Why renewal rate is not the same like previous?
  4. Why is the price/service rate for a previous purchase much cheaper compared to a recent one?
  5. How is the payment term?
  6. I Have A Purchase Order. How Do I Submit This To E-SPIN?

GitLab (4)

  1. GitLab Enterprise Edition Installation on RHEL
  2. Deleting a User-Created Folder in GitLab
  3. Where and How to open Gitlab commercial support ticket
  4. GitLab System Requirement based on enterprise sizing

HCL (3)

  1. HCL Software License & Download Portal
  2. Have purchase the AppScan Standard renewal and proof of entitlement with me, what next?
  3. HCL Software renewal entitlement download

Hex-Rays (13)

  1. I have inquiry from technical user, how can i get start to understand IDA Pro and Hex Rays Decompiler licensing requirement?
  2. Hex-Rays Educational License
  3. IDA Computer License if computer fails, can the license be transferred to another computer?
  4. IDA Floating License installation
  5. IDA floating license borrowing offline for traveling
  6. How to resolve IDA floating windows edition license server manager connection issue

IBM (1)

  1. I have received IBM Proof of Entitlement (PoE), what next to do before can download and use the software?

International Trade (1)

  1. E-SPIN International Trade services

Kiwi Syslog Server (2)

  1. Windows Event Log to Kiwi Syslog Server
  2. How much traffic can single Kiwi Syslog Server handle?

Knowledge Base (62)

  1. Deleting a User-Created Folder in GitLab
  2. Acunetix activate new license key or renew license key
  3. Tenable How to Change the Primary Contact of an Account or assign product to other user
  4. HCL Software License & Download Portal
  5. How to use ProtoVer Testsuite
  6. Have AppScan Source proof of entitlement with me, what next?

Laravel (1)

  1. Laravel PHP web framework

Main/Sub Contracting (1)

  1. Did E-SPIN provide main contracting or sub contracting services?

Maintenance Support (4)

  1. E-SPIN Software Maintenance Support Subscription
  2. Does E-SPIN maintenance support available base on Time and Material T&M charges and how about the response time?
  3. What is the scope of work cover under Preventive Maintenance if subscribed?
  4. Do E-SPIN provide Local Normal Business Day 8×5 and 24x7x365 Maintenance Support Services?

Maltego (1)

  1. What is the system requirements for running Maltego?

Managed Services (1)

  1. SOX IT Audits or SOX IT Compliance Reporting as a Service

McAfee (3)

  1. We have received McAfee Grant Letter, how we can download the latest software/update/upgrade as part of the subscription entitlement?
  2. We want to renew McAfee license, what should we provide to E-SPIN for renewal quotation?
  3. Our company purchase McAfee solution, what we will expect from the deliverables?

Metageek (4)

  1. MetaGeek software install and update
  2. Radar interference and how to mitigate away from it
  3. Connecting Chanalyzer to a Cisco CleanAir Access Point
  4. DBx support for ZigBee PRO

Metasploit (4)

  1. About Metasploit licensing
  2. How can you expect during license delivery
  3. What is the System Requirement to run Metasploit Pro edition?
  4. Metasploit Licenses Now Require Extra Info from Non-US and non-Canadian Users

Micro Focus (1)

  1. Micro Focus software support and update subscription (SUS)

Microsoft Open License (OLP) (9)

  1. Microsoft Open License (OLP) Which activation method should be used for virtual computers?
  2. Microsoft Open License (OLP) What is a Multiple Activation Key (MAK)?
  3. Microsoft Open License (OLP) What is the Key Management Service (KMS)?
  4. Microsoft Open License (OLP) What is a Setup Key?
  5. Microsoft Open License (OLP) What is Volume Activation?
  6. Microsoft Open License (OLP) what are Product Keys?

Mobile Application Security Testing (Mobile AST) (1)

  1. Mobile Application Security Testing (Mobile AST) as a Service

Netsparker (1)

  1. Netsparker latest edition and way for licensing

Nipper Studio (2)

  1. How to provide Nipper Studio renewal information required for renewing processing
  2. What is the system requirement to install and run Nipper Studio?

Product (160)

  1. GitLab Enterprise Edition Installation on RHEL
  2. WS_FTP Server Critical Vulnerability – (September 2023)
  3. Deleting a User-Created Folder in GitLab
  4. Choosing the Right Tool: Burp Suite Pro vs. Nessus Pro/Expert Edition
  5. Acunetix activate new license key or renew license key
  6. How to activate a license for WhatsUp Gold (WUG) for new or upgraded context

Progress Secure File Transfer, MOVEit, WS_FTP_ MessageWay, iMail (7)

  1. WS_FTP Server Critical Vulnerability – (September 2023)
  2. Cannot Connect to WS_FTP Server Manager, or Getting 404 Error
  3. WS_FTP Server Manager Login Page Does Not Display after install or upgrade
  4. Information to provide to engage for renewals on WS_FTP Pro and WS_FTP Server
  5. Login to Ipswitch support portal for customer
  6. End of Life (EOL) Notice and what we should do next

Project Management (3)

  1. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  2. WhatsUp Gold (WUG) project service typical statement of service work
  3. We received the deployment plan, what to do next?

PRTG Network Monitor (1)

  1. What information is needed for get the quote for renewal PRTG Network Monitor

Purchase FAQs (30)

  1. Why is the E-SPIN quoted price not the lowest, as we may quote cheaper somewhere else?
  2. Does E-SPIN Accept Phone, Fax Or Email Orders?
  3. Why renewal rate is not the same like previous?
  4. Why is the price/service rate for a previous purchase much cheaper compared to a recent one?
  5. How is the payment term?
  6. I Have A Purchase Order. How Do I Submit This To E-SPIN?

Qualys (7)

  1. What information I need to provide for Qualys renewal quote?
  2. Qualys virtual scanner hardware requirements
  3. Qualys solution requirement seizing questionnaire
  4. How can I access to subscribed module and functionality in Qualys subscription?
  5. Deploy Virtual Scanner for internal network scanning
  6. We are interest for trial out Qualys solution, how can we proceed?

RecordTS (1)

  1. Can I can confirmation for single server edition 1 recorder and 25 concurrent users mean single recorder is enough for cover that 25 concurrent users?

RedHat (1)

  1. Can you just provide a procedure on how and where to download the Redhat Enterprise Linux as subscriber??

Retina (7)

  1. Reduce audited IP address in Retina Network Scanner
  2. BeyondInsight console cant type username and password on box (invalid license key)
  3. How to access BeyondInsight or login BeyondInsight
  4. Deleting Assets in BeyondInsight
  5. BeyondInsight and Retina Network Security Scanner End of Support and End of Life?
  6. Retina KB001021

Savvius (1)

  1. What is the difference within Omnipeek Enterprise, Omnipeek Professional, Omnipeek Connect?

Services (12)

  1. Enhancing Service Excellence: E-SPIN Group’s Service Delivery Standard Operating Procedure (SOP) for IT Services and Projects
  2. E-SPIN’s Channel Partner Program: Building Strong Business Relationships for Mutual Success
  3. E-SPIN Group’s Complaints Policy and Procedure: Ensuring Fair and Consistent Resolution for Our Customers
  4. E-SPIN International Trade services
  5. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  6. Mobile Application Security Testing (Mobile AST) as a Service

Shipping FAQs (3)

  1. Does E-SPIN Ship Internationally?
  2. Why Must E-SPIN Verify My Shipping Address?
  3. Is There A Fee For Delivery?

SILICA (1)

  1. SILICA v7.23 Whats New and Changes

SoftActivity (1)

  1. Activity Monitor 10 Whats New?

Solarwinds (6)

  1. Reset the login password on the Customer Portal
  2. Reset a license using License Manager
  3. How to provide Solarwinds renewal information required for renewing processing?
  4. Install or Configure SNMP for Windows
  5. How to add widgets on Dashboard page
  6. SolarWinds NPM System Requirements version 12.1

SUSE (1)

  1. What happen after SUSE subscription expire

Tenable (15)

  1. Choosing the Right Tool: Burp Suite Pro vs. Nessus Pro/Expert Edition
  2. Tenable How to Change the Primary Contact of an Account or assign product to other user
  3. Nessus Pro Reports and Templates
  4. What is the Nessus Professional system requirement?
  5. Nessus Pro for credentialed patch scan
  6. What happen when Nessus Pro license expired?

Training (5)

  1. E-SPIN Certified Training Program
  2. E-SPIN Certified Training and Examination
  3. E-SPIN Training Services Agreement
  4. How to login to your elearning training course I subscribed?
  5. I tried to login to your elearning website but I can’t browse any info on our previous training content or course

TrendMicro (1)

  1. Ways for active enterprise subscriber get Trend Micro software technical support

Value-Added Reseller (VAR) (1)

  1. E-SPIN Value-Added Reseller (VAR) Services

Veracode (15)

  1. Packaging JavaScript and TypeScript Applications for Static application security testing (SAST) Veracode Static Analysis requirement
  2. Packaging Visual Basic 6 Applications for Static Application Security Testing (SAST) Veracode Static Analysis Requirement
  3. Veracode Compilation Instructions for Android
  4. Veracode Compilation Instructions for .NET Languages
  5. Veracode Compilation Instructions for Java
  6. Veracode Packaging Instructions for Python

VIsiwave (2)

  1. Radar interference and how to mitigate away from it
  2. Visiwave supported wireless adapter

Vulnerability (4)

  1. Browser Pivoting
  2. Spear Phishing
  3. What are the vulnerabilities that will be detected from mobile application vulnerability / security scanner?
  4. Blind Cross-Site Scripting (XSS) Attack, Vulnerability, Alert and Solution

WhatsUp Gold (WUG) (63)

  1. How to activate a license for WhatsUp Gold (WUG) for new or upgraded context
  2. Best Practices for WhatsUp Gold Database Backup and Maintenance
  3. Upgrade Considerations for WhatsUp Gold 2023: Evaluation, Compatibility, and Backup
  4. WhatsUp Gold (WUG) how to bulk adding device for monitoring?
  5. WhatsUp Gold (WUG) Device Logging
  6. How to turn off WhatsUp Gold (WUG) monitoring services

Harmonizing Human Expertise and Automation: A Holistic Approach to Web Application Security Testing

In the realm of web application security testing, two primary streams have emerged: manual application security testing, employing a comprehensive set of manual testing tools, and automated web application security testing, focusing on efficiency through automated tools. Both approaches offer distinct advantages and drawbacks, and a strategic integration of the two can elevate the overall
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Bridging IT Training: System Administration vs. User Training

Introduction: In the realm of IT, training programs play a pivotal role in ensuring the proficiency and effectiveness of personnel. However, it’s crucial to recognize the fundamental distinctions between system administration training and user training. While both are integral components of an organization’s IT ecosystem, they cater to distinct roles with unique responsibilities and skill
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E-SPIN Information Security Policy (ISP)

Introduction Information security is a holistic discipline, meaning that its application, or lack thereof, affects all facets of an organization or enterprise. The goal of the E-SPIN Information Security Program is to protect the Confidentiality, Integrity, and Availability (CIA) of the data employed within the organization while providing value to the way we conduct business.
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The Significance of Reverse Engineering in the Modern World: From Software Security to National Cybersecurity

The concept of reverse engineering is widely discussed and often asked about. Reverse engineering refers to the process of disassembling and thoroughly examining a product or device in order to understand its manufacturing concepts, typically with the goal of producing something similar. In the field of mechanical engineering, reverse engineering summarizes the process of reconstructing
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Enhancing Corporate Governance: E-SPIN’s Commitment to Transparency and Accountability

E-SPIN recognizes the crucial importance of reliable corporate governance in maximizing its corporate value. In order to achieve this, the company is committed to enhancing its corporate governance practices by focusing on the following key areas: Transparent and Sound Management: E-SPIN aims to ensure that its management practices are transparent, accountable, and aligned with sound
  • Published in FAQ
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Shifting from Vulnerability to Threat to Risk: The Importance of Comprehensive Cybersecurity

The paradigm shift from vulnerability to threat, and then to risk, is not new to those who have been in the cybersecurity industry for a long time. It is a systematic approach that involves identifying vulnerabilities, understanding the threats that can exploit them, and evaluating the potential risks associated with the threats. While this approach
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Innovations Shaping the Future of Transportation Industry

DevOps Application Release Orchestration (ARO): The Future of Release Management and DevOps Orchestration

Application Release Orchestration (ARO) is a newer term in the IT industry that has emerged from the evolution of Release Management, specifically in response to the complex and specialized heterogeneity typical of modern cloud environments. The goal of ARO is to enable DevOps teams to automate application deployments, manage continuous integration/continuous delivery pipelines, and orchestrate
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Nessus Pro vs Nessus Expert: Understanding the Differences and Features

Nessus Pro is a well-established commercial vulnerability assessment tool in the market. Recently, Tenable released a new product called Nessus Expert, which builds upon the features of Nessus Pro and offers additional functionalities. Nessus Expert provides vulnerability assessment for modern attack surfaces, including Infrastructure as Code (IaC) scanning and external attack surface discovery capabilities. With
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Disassemblers vs Decompilers: Understanding the Advantages and Differences

 When it comes to software development, analyzing and validating code is a crucial step in the process. This is where disassemblers and decompilers come in handy. Both programs convert binary code into human-readable text to make it easier for software developers to understand and work with. However, there are some key differences between disassemblers
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Information for Business Partners

At E-SPIN Group, we believe in the power of teamwork and that a win-win synergy is the foundation of a lasting business relationship. We value cooperation, mutual trust, and fairness, and prioritize strong, long-term relationships with our suppliers that are based on these principles. E-SPIN Group is committed to working with the best technology vendors
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E-SPIN Service Rate Guide: Understanding our Services and Rates for Enterprise Customers

E-SPIN is a global ICT solutions provider that offers a comprehensive range of services to meet the needs of enterprise customers across various industries and sectors. Our services include hardware, software, and value-added services, such as consulting, project management, training, and project maintenance, which are customized to suit the specific requirements of each customer. To

E-SPIN Ecosystem World Solution Portfolio Overview

E-SPIN believes in the dynamic ecosystem that should continue to evolve and adapt for the changing world, so do the partner and emerging technologies that carry and represent, should reflect that. As the world transitions from third industrial revolution to fourth industrial revolution (4IR) Industry 4.0, we are aware that the established technology that dated
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E-SPIN refers to the global organisation, and may refer to one or more of the member firms of E-SPIN Group of Companies, each of which is a separate legal entity.
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