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Acunetix (40)

  1. Acunetix error Logout from other session, you are already login from another location
  2. What is the scope of licensing entitlement for Acunetix license subscription
  3. Installing AcuSensor in your web application for gray box testing
  4. Acunetix web vulnerability scanner v12 feature among edition
  5. Acunetix user received exceed user count notice for over or abuse existing license notice
  6. Whether Acunetix can detect Null Byte Injection in PHP

Andriller (1)

  1. How to purchase Andriller with E-SPIN

AppDetection Pro (2)

  1. What is the AppDetectivePRO product support Lifecycle?
  2. How to download latest AppDetective Pro software as part of entitlement?

AppScan (2)

  1. HCL Software renewal entitlement download
  2. We interest on AppScan Source for Analysis, can we buy it alone?

AppSpider (2)

  1. AppSpider System Requirements
  2. About AppSpider Licensing?

Burp Suite (8)

  1. Difference between Burp Suite Free and Paid (Pro) version?
  2. Burp Suite Pro download, installation and update license
  3. Burp Suite Generic comparison with other web vulnerability scanner
  4. Burp Suite Pro, Intruder module, Payload “Positions” what are the each “attack type” for?
  5. What information require to provide E-SPIN to process Burp Suite Pro renewal order?
  6. What is BurpSuite Pro system requirements?

Canvas (4)

  1. Government and government related organization and institutions user
  2. Canvas Professional system requirements
  3. How can I run CANVAS as a headless server?
  4. What is CANVAS 7.02 release, fix, new and changes

Channel Services (2)

  1. E-SPIN Channel Partner Services
  2. Letter of Authorization (LoA) and Supporting Letter to Channel Business Partner

Contact Information (2)

  1. How to get to E-Spin Sdn. Bhd., office in Perdana Business Centre, Damansara Perdana, Petaling Jaya by Bus or Metro
  2. How Can I Contact E-SPIN?

Core Impact (3)

  1. Core Impact System Requirements
  2. How can we provide renewal information for E-SPIN generate Core Impact license renewal quote?
  3. Core Impact Pro licensing inquiry

Customer Services (2)

  1. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  2. Complaints Policy and Procedure

DefenseCode (2)

  1. ThunderScan SAST System Requirements
  2. ThunderScan SAST version 3 visual installation guide for Windows

eCommerce and eStore FAQs (2)

  1. Why does PayPal keep rejecting my credit/debit card?
  2. What Are The Supported Payment Methods?

General (23)

  1. What Information I need to pass over to E-SPIN for renewal or upgrade quote for GitLab requirements?
  2. All about Request For Inquiry (RFI), Quotation (RFQ), Proposal (RFP), Invited To Bid (ITB)
  3. Browser Pivoting
  4. Spear Phishing
  5. What information I need to provide for Qualys renewal quote?
  6. How to get to E-Spin Sdn. Bhd., office in Perdana Business Centre, Damansara Perdana, Petaling Jaya by Bus or Metro

HCL (1)

  1. HCL Software renewal entitlement download

Hex-Rays (12)

  1. IDA Computer License if computer fails, can the license be transferred to another computer?
  2. IDA Floating License installation
  3. IDA floating license borrowing offline for traveling
  4. How to resolve IDA floating windows edition license server manager connection issue
  5. IDA Floating License locked to the chosen server MAC address, server is due for replacement or suffers a hardware failure, can the license key then be transferred to a new server?
  6. I have inquiry from technical user, how can i get start to understand licensing requirement?

IBM (1)

  1. I have received IBM Proof of Entitlement (PoE), what next to do before can download and use the software?

International Trade (1)

  1. E-SPIN International Trade services

Kiwi Syslog Server (2)

  1. Windows Event Log to Kiwi Syslog Server
  2. How much traffic can single Kiwi Syslog Server handle?

Knowledge Base (51)

  1. Nessus plugin 20811 work in some machine, but some is not
  2. HCL Software renewal entitlement download
  3. Visiwave supported wireless adapter
  4. Spear Phishing
  5. Burp Suite Pro, Intruder module, Payload “Positions” what are the each “attack type” for?
  6. Holistic security

Laravel (1)

  1. Laravel PHP web framework

Main/Sub Contracting (1)

  1. Did E-SPIN provide main contracting or sub contracting services?

Maintenance Support (4)

  1. E-SPIN Software Maintenance Support Subscription
  2. Does E-SPIN maintenance support available base on Time and Material T&M charges and how about the response time?
  3. What is the scope of work cover under Preventive Maintenance if subscribed?
  4. Do E-SPIN provide Local Normal Business Day 8×5 and 24x7x365 Maintenance Support Services?

Maltego (1)

  1. What is the system requirements for running Maltego?

Managed Services (1)

  1. SOX IT Audits or SOX IT Compliance Reporting as a Service

McAfee (3)

  1. We have received McAfee Grant Letter, how we can download the latest software/update/upgrade as part of the subscription entitlement?
  2. We want to renew McAfee license, what should we provide to E-SPIN for renewal quotation?
  3. Our company purchase McAfee solution, what we will expect from the deliverables?

Metageek (3)

  1. Radar interference and how to mitigate away from it
  2. Connecting Chanalyzer to a Cisco CleanAir Access Point
  3. DBx support for ZigBee PRO

Metasploit (4)

  1. About Metasploit licensing
  2. How can you expect during license delivery
  3. What is the System Requirement to run Metasploit Pro edition?
  4. Metasploit Licenses Now Require Extra Info from Non-US and non-Canadian Users

Micro Focus (1)

  1. Micro Focus software support and update subscription (SUS)

Microsoft Open License (OLP) (9)

  1. Microsoft Open License (OLP) Which activation method should be used for virtual computers?
  2. Microsoft Open License (OLP) What is a Multiple Activation Key (MAK)?
  3. Microsoft Open License (OLP) What is the Key Management Service (KMS)?
  4. Microsoft Open License (OLP) What is a Setup Key?
  5. Microsoft Open License (OLP) What is Volume Activation?
  6. Microsoft Open License (OLP) what are Product Keys?

Mobile Application Security Testing (Mobile AST) (1)

  1. Mobile Application Security Testing (Mobile AST) as a Service

Netsparker (1)

  1. Netsparker latest edition and way for licensing

Nipper Studio (2)

  1. How to provide Nipper Studio renewal information required for renewing processing
  2. What is the system requirement to install and run Nipper Studio?

Product (147)

  1. Difference between Burp Suite Free and Paid (Pro) version?
  2. ThunderScan SAST System Requirements
  3. Nessus plugin 20811 work in some machine, but some is not
  4. Cannot Connect to WS_FTP Server Manager, or Getting 404 Error
  5. WS_FTP Server Manager Login Page Does Not Display after install or upgrade
  6. Micro Focus software support and update subscription (SUS)

Progress Secure File Transfer, MOVEit, WS_FTP_ MessageWay, iMail (6)

  1. Cannot Connect to WS_FTP Server Manager, or Getting 404 Error
  2. WS_FTP Server Manager Login Page Does Not Display after install or upgrade
  3. Information to provide to engage for renewals on WS_FTP Pro and WS_FTP Server
  4. Login to Ipswitch support portal for customer
  5. End of Life (EOL) Notice and what we should do next
  6. Ipswitch Managed File Transfer Product Family (WS_FTP, MOVEit, MessageWay) End of Life (EoL) and End of Support (EoS) Statement

Project Management (3)

  1. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  2. WhatsUp Gold (WUG) project service typical statement of service work
  3. We received the deployment plan, what to do next?

PRTG Network Monitor (1)

  1. What information is needed for get the quote for renewal PRTG Network Monitor

Purchase FAQs (29)

  1. What Information I need to pass over to E-SPIN for renewal or upgrade quote for GitLab requirements?
  2. All about Request For Inquiry (RFI), Quotation (RFQ), Proposal (RFP), Invited To Bid (ITB)
  3. What information I need to provide for Qualys renewal quote?
  4. E-SPIN Training Services Agreement
  5. Hardware warranty from all manufacturer supplier
  6. Piggyback service for hassle free project supply

Qualys (7)

  1. What information I need to provide for Qualys renewal quote?
  2. Qualys virtual scanner hardware requirements
  3. Qualys solution requirement seizing questionnaire
  4. How can I access to subscribed module and functionality in Qualys subscription?
  5. Deploy Virtual Scanner for internal network scanning
  6. We are interest for trial out Qualys solution, how can we proceed?

RecordTS (1)

  1. Can I can confirmation for single server edition 1 recorder and 25 concurrent users mean single recorder is enough for cover that 25 concurrent users?

RedHat (1)

  1. Can you just provide a procedure on how and where to download the Redhat Enterprise Linux as subscriber??

Retina (7)

  1. Reduce audited IP address in Retina Network Scanner
  2. BeyondInsight console cant type username and password on box (invalid license key)
  3. How to access BeyondInsight or login BeyondInsight
  4. Deleting Assets in BeyondInsight
  5. BeyondInsight and Retina Network Security Scanner End of Support and End of Life?
  6. Retina KB001021

Savvius (1)

  1. What is the difference within Omnipeek Enterprise, Omnipeek Professional, Omnipeek Connect?

Services (11)

  1. Mobile Application Security Testing (Mobile AST) as a Service
  2. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  3. E-SPIN Software Maintenance Support Subscription
  4. E-SPIN Certified Training Program
  5. E-SPIN Certified Training and Examination
  6. E-SPIN Training Services Agreement

Shipping FAQs (3)

  1. Does E-SPIN Ship Internationally?
  2. Why Must E-SPIN Verify My Shipping Address?
  3. Is There A Fee For Delivery?

SILICA (1)

  1. SILICA v7.23 Whats New and Changes

SoftActivity (1)

  1. Activity Monitor 10 Whats New?

Solarwinds (6)

  1. Reset the login password on the Customer Portal
  2. Reset a license using License Manager
  3. How to provide Solarwinds renewal information required for renewing processing?
  4. Install or Configure SNMP for Windows
  5. How to add widgets on Dashboard page
  6. SolarWinds NPM System Requirements version 12.1

SUSE (1)

  1. What happen after SUSE subscription expire

Tenable (9)

  1. Nessus plugin 20811 work in some machine, but some is not
  2. How to provide Tenable renewal information required for renewing processing?
  3. What is the Nessus Professional system requirement?
  4. Database audit and vulnerability assessment with Nessus Pro
  5. What is Tenable.io Container Security? And how it is licensing?
  6. All about legacy Nessus Cloud and where to continue subscription

Training (5)

  1. E-SPIN Certified Training Program
  2. E-SPIN Certified Training and Examination
  3. E-SPIN Training Services Agreement
  4. How to login to your elearning training course I subscribed?
  5. I tried to login to your elearning website but I can’t browse any info on our previous training content or course

TrendMicro (1)

  1. Ways for active enterprise subscriber get Trend Micro software technical support

Value-Added Reseller (VAR) (1)

  1. E-SPIN Value-Added Reseller (VAR) Services

Veracode (15)

  1. Packaging JavaScript and TypeScript Applications for Static application security testing (SAST) Veracode Static Analysis requirement
  2. Packaging Visual Basic 6 Applications for Static Application Security Testing (SAST) Veracode Static Analysis Requirement
  3. Veracode Compilation Instructions for Android
  4. Veracode Compilation Instructions for .NET Languages
  5. Veracode Compilation Instructions for Java
  6. Veracode Packaging Instructions for Python

VIsiwave (2)

  1. Radar interference and how to mitigate away from it
  2. Visiwave supported wireless adapter

Vulnerability (4)

  1. Browser Pivoting
  2. Spear Phishing
  3. What are the vulnerabilities that will be detected from mobile application vulnerability / security scanner?
  4. Blind Cross-Site Scripting (XSS) Attack, Vulnerability, Alert and Solution

WhatsUp Gold (WUG) (58)

  1. WUG how to detect for add and remove device from user
  2. How to configure and make use of WUG system background process monitor
  3. WUG email action test fail … internal exception, canceling operation
  4. WhatsUp Gold (WUG) and Hard drive failure monitor
  5. Refreshing your WhatsUp Gold (WUG) license after a renewal of your software update and upgrade subscription (SUS)
  6. How to getting latest version update under software update and upgrade subscription (SUS) entitlement
Benefit of network based software defined wan (sd-wan)

Nessus Pro Subscription Technical Support Plans option

Nessus Pro Subscription Technical Support Plans option, depend on what kind of subscription you subscribed or renew, the technical support plan entitlement is different. The Standard Support plan is included with the subscription or purchase of Nessus Professional. The Advanced Support plan is included with the subscription or purchase of all other Tenable enterprise products. Nessus Professional customers may
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PAWS Studio End of Life (EOL) Notice

Dear customers and business partners, As per Titania officer Nathan Nicholson email dated 16-Jun-2021 to notify E-SPIN, Titania will no longer accept any further orders for PAWS. Any PAWS orders that is being transact, stay calms till it subscription expiration date, but no new order can be make, in another word, end of life (EOL).
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Burp Suite Enterprise Reporting

This is the post developed as the result of high demand keep asking by customer from time to time, so we decide to write a full detailed topic to be useful for other people who may found it useful. For existing Burp Suite Pro user, it do not do like Burp Suite Pro, you need
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Introducing Tenable.ep: A comprehensive RBVM solution

With the idea of eliminating your fragmented approach to vulnerability management, we hereby introduce Tenable Exposure Platform (Tenable.ep). What is Tenable.ep? Tenable.ep is a comprehensive risk-based vulnerability management (RBVM) solution that comprises Tenable.io, Tenable.io Web Application Scanning, Tenable.io Container Security and Tenable Lumin to help your organization understand your cyber risks for every asset, everywhere,
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Retina CS Management Console

Invicti Acunetix Standard vs Premium What the differences

Invicti Acunetix Standard vs Premium What the differences? This is one of the common questions. For new and existing customers, note that Acunetix is now being under Invicti for a couple of years. But only recently this two years they let the market know for the change of ownership. You will notice a change of
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Internet of Behavior: The Effect of the Internet on Human Behavior

The internet continue to serve as a catalyst for productivity, it can also drastically affect the trends in behavior of people in a massive way, since we are now practically internet or online connected or living in the digital economy, where everyone is globally connected to some extent, with the smart watch, smart mobile, pc
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The value of Internet of Behavior

The Internet of things (IoT), is the connecting of any electronic device to the Internet. We have smart homes where one can control just about everything electronic in the home from a mobile, computer, or tablet. The collection of usage and behavioral data by these IoT devices to give insights to users’ behaviors, interests, and
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Intelligent Composable Business

Composable is listed as a form of the word compose which is defined as “to make or form by combining things, parts or elements.” An Intelligent composable business must be a business that’s made up of a combination of multiple parts or elements. Businesses today are made of numerous constituents all coming together to help
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infrastructure

Anywhere Operations for the future

Before 2020 a movement was brewing within knowledge-work organizations. Personal technology and digital connectivity had advanced so far and so fast that people had begun to ask, “Do we really need to be together, in an office, to do our work?” We got our answer during the pandemic lockdowns. We learned that a great many
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The Silent Killer: Downtime

What is Cybersecurity Mesh ?

Years ago, cybersecurity focused on building a perimeter wall around the physical organization and network with traditional firewalls and anti-virus software. When people started taking laptops and mobile devices on the road, policy-based security was extended to assets outside the organization. Today a change occurred when the cybersecurity mesh trend was introduced. So, what exactly
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What is the Internet of Behaviour

The Internet of Things (IoT) is a network of interconnected physical objects that gather and exchange information and data over the internet. The number of Internet of Things (IoT) devices has doubled over the past five years and these things are everywhere with us today, from wearable technologies to remote access to electrical devices in
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User Activity Monitoring Decision Point: What to Monitor?

A User Activity Monitoring solution records employee digital activity, making the collected data available for review, reporting, and retention. The onscreen user activities are maintained in a log. This ensures that company data remains secure and the employees are performing their assigned tasks efficiently. The goals you have should dictate which employee activities are monitored
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