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Acunetix (40)

  1. Acunetix error Logout from other session, you are already login from another location
  2. What is the scope of licensing entitlement for Acunetix license subscription
  3. Installing AcuSensor in your web application for gray box testing
  4. Acunetix web vulnerability scanner v12 feature among edition
  5. Acunetix user received exceed user count notice for over or abuse existing license notice
  6. Whether Acunetix can detect Null Byte Injection in PHP

Andriller (1)

  1. How to purchase Andriller with E-SPIN

AppDetection Pro (2)

  1. What is the AppDetectivePRO product support Lifecycle?
  2. How to download latest AppDetective Pro software as part of entitlement?

AppScan (1)

  1. We interest on AppScan Source for Analysis, can we buy it alone?

AppSpider (1)

  1. About AppSpider Licensing?

Burp Suite (8)

  1. Burp Suite Pro download, installation and update license
  2. Burp Suite Generic comparison with other web vulnerability scanner
  3. Burp Suite Pro, Intruder module, Payload “Positions” what are the each “attack type” for?
  4. What information require to provide E-SPIN to process Burp Suite Pro renewal order?
  5. Difference between Burp Suite Free and Paid (Pro) version?
  6. What is BurpSuite Pro system requirements?

Canvas (4)

  1. Government and government related organization and institutions user
  2. Canvas Professional system requirements
  3. How can I run CANVAS as a headless server?
  4. What is CANVAS 7.02 release, fix, new and changes

Channel Services (2)

  1. E-SPIN Channel Partner Services
  2. Letter of Authorization (LoA) and Supporting Letter to Channel Business Partner

Contact Information (2)

  1. How to get to E-Spin Sdn. Bhd., office in Perdana Business Centre, Damansara Perdana, Petaling Jaya by Bus or Metro
  2. How Can I Contact E-SPIN?

Core Impact (3)

  1. Core Impact System Requirements
  2. How can we provide renewal information for E-SPIN generate Core Impact license renewal quote?
  3. Core Impact Pro licensing inquiry

Customer Services (2)

  1. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  2. Complaints Policy and Procedure

DefenseCode (2)

  1. ThunderScan SAST System Requirements
  2. ThunderScan SAST version 3 visual installation guide for Windows

eCommerce and eStore FAQs (2)

  1. Why does PayPal keep rejecting my credit/debit card?
  2. What Are The Supported Payment Methods?

General (23)

  1. Browser Pivoting
  2. Spear Phishing
  3. What information I need to provide for Qualys renewal quote?
  4. How to get to E-Spin Sdn. Bhd., office in Perdana Business Centre, Damansara Perdana, Petaling Jaya by Bus or Metro
  5. E-SPIN Training Services Agreement
  6. Hardware warranty from all manufacturer supplier

Hex-Rays (12)

  1. IDA Computer License if computer fails, can the license be transferred to another computer?
  2. IDA Floating License installation
  3. IDA floating license borrowing offline for traveling
  4. How to resolve IDA floating windows edition license server manager connection issue
  5. IDA Floating License locked to the chosen server MAC address, server is due for replacement or suffers a hardware failure, can the license key then be transferred to a new server?
  6. I have inquiry from technical user, how can i get start to understand licensing requirement?

IBM (1)

  1. I have received IBM Proof of Entitlement (PoE), what next to do before can download and use the software?

International Trade (1)

  1. E-SPIN International Trade services

Kiwi Syslog Server (2)

  1. Windows Event Log to Kiwi Syslog Server
  2. How much traffic can single Kiwi Syslog Server handle?

Knowledge Base (49)

  1. Visiwave supported wireless adapter
  2. Spear Phishing
  3. Burp Suite Pro, Intruder module, Payload “Positions” what are the each “attack type” for?
  4. Holistic security
  5. AIOps
  6. Risk Map (Risk Heat Map)

Laravel (1)

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Main/Sub Contracting (1)

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Maintenance Support (3)

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  2. What is the scope of work cover under Preventive Maintenance if subscribed?
  3. Do E-SPIN provide Local Normal Business Day 8×5 and 24x7x365 Maintenance Support Services?

Maltego (1)

  1. What is the system requirements for running Maltego?

Managed Services (1)

  1. SOX IT Audits or SOX IT Compliance Reporting as a Service

McAfee (3)

  1. We have received McAfee Grant Letter, how we can download the latest software/update/upgrade as part of the subscription entitlement?
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Metageek (1)

  1. DBx support for ZigBee PRO

Metasploit (4)

  1. About Metasploit licensing
  2. How can you expect during license delivery
  3. What is the System Requirement to run Metasploit Pro edition?
  4. Metasploit Licenses Now Require Extra Info from Non-US and non-Canadian Users

Microsoft Open License (OLP) (9)

  1. Microsoft Open License (OLP) Which activation method should be used for virtual computers?
  2. Microsoft Open License (OLP) What is a Multiple Activation Key (MAK)?
  3. Microsoft Open License (OLP) What is the Key Management Service (KMS)?
  4. Microsoft Open License (OLP) What is a Setup Key?
  5. Microsoft Open License (OLP) What is Volume Activation?
  6. Microsoft Open License (OLP) what are Product Keys?

Netsparker (1)

  1. Netsparker latest edition and way for licensing

Nipper Studio (2)

  1. How to provide Nipper Studio renewal information required for renewing processing
  2. What is the system requirement to install and run Nipper Studio?

Product (145)

  1. ThunderScan SAST System Requirements
  2. What is the Nessus Professional system requirement?
  3. Visiwave supported wireless adapter
  4. IDA Computer License if computer fails, can the license be transferred to another computer?
  5. Acunetix error Logout from other session, you are already login from another location
  6. ThunderScan SAST version 3 visual installation guide for Windows

Progress Secure File Transfer, MOVEit, WS_FTP_ MessageWay, iMail (4)

  1. Information to provide to engage for renewals on WS_FTP Pro and WS_FTP Server
  2. Login to Ipswitch support portal for customer
  3. End of Life (EOL) Notice and what we should do next
  4. Ipswitch Managed File Transfer Product Family (WS_FTP, MOVEit, MessageWay) End of Life (EoL) and End of Support (EoS) Statement

Project Management (3)

  1. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  2. WhatsUp Gold (WUG) project service typical statement of service work
  3. We received the deployment plan, what to do next?

PRTG Network Monitor (1)

  1. What information is needed for get the quote for renewal PRTG Network Monitor

Purchase FAQs (27)

  1. What information I need to provide for Qualys renewal quote?
  2. E-SPIN Training Services Agreement
  3. Hardware warranty from all manufacturer supplier
  4. Piggyback service for hassle free project supply
  5. Why renewal rate is not the same like previous?
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Qualys (7)

  1. What information I need to provide for Qualys renewal quote?
  2. Qualys virtual scanner hardware requirements
  3. Qualys solution requirement seizing questionnaire
  4. How can I access to subscribed module and functionality in Qualys subscription?
  5. Deploy Virtual Scanner for internal network scanning
  6. We are interest for trial out Qualys solution, how can we proceed?

RecordTS (1)

  1. Can I can confirmation for single server edition 1 recorder and 25 concurrent users mean single recorder is enough for cover that 25 concurrent users?

RedHat (1)

  1. Can you just provide a procedure on how and where to download the Redhat Enterprise Linux as subscriber??

Retina (7)

  1. Reduce audited IP address in Retina Network Scanner
  2. BeyondInsight console cant type username and password on box (invalid license key)
  3. How to access BeyondInsight or login BeyondInsight
  4. Deleting Assets in BeyondInsight
  5. BeyondInsight and Retina Network Security Scanner End of Support and End of Life?
  6. Retina KB001021

Savvius (1)

  1. What is the difference within Omnipeek Enterprise, Omnipeek Professional, Omnipeek Connect?

Services (11)

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Shipping FAQs (3)

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  3. Is There A Fee For Delivery?

SILICA (1)

  1. SILICA v7.23 Whats New and Changes

SoftActivity (1)

  1. Activity Monitor 10 Whats New?

Solarwinds (6)

  1. Reset the login password on the Customer Portal
  2. Reset a license using License Manager
  3. How to provide Solarwinds renewal information required for renewing processing?
  4. Install or Configure SNMP for Windows
  5. How to add widgets on Dashboard page
  6. SolarWinds NPM System Requirements version 12.1

Tenable Network Security (8)

  1. What is the Nessus Professional system requirement?
  2. Database audit and vulnerability assessment with Nessus Pro
  3. What is Tenable.io Container Security? And how it is licensing?
  4. All about legacy Nessus Cloud and where to continue subscription
  5. About legacy Nessus Enterprise product line
  6. How do I reset my activation code?

Training (5)

  1. E-SPIN Certified Training Program
  2. E-SPIN Certified Training and Examination
  3. E-SPIN Training Services Agreement
  4. How to login to your elearning training course I subscribed?
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TrendMicro (1)

  1. Ways for active enterprise subscriber get Trend Micro software technical support

Value-Added Reseller (VAR) (1)

  1. E-SPIN Value-Added Reseller (VAR) Services

Veracode (14)

  1. Veracode Compilation Instructions for Android
  2. Veracode Compilation Instructions for .NET Languages
  3. Veracode Compilation Instructions for Java
  4. Veracode Packaging Instructions for Python
  5. Veracode Packaging Instructions for Perl
  6. Veracode Compilation Instructions for ColdFusion

VIsiwave (1)

  1. Visiwave supported wireless adapter

Vulnerability (4)

  1. Browser Pivoting
  2. Spear Phishing
  3. What are the vulnerabilities that will be detected from mobile application vulnerability / security scanner?
  4. Blind Cross-Site Scripting (XSS) Attack, Vulnerability, Alert and Solution

WhatsUp Gold (WUG) (58)

  1. WUG how to detect for add and remove device from user
  2. How to configure and make use of WUG system background process monitor
  3. WUG email action test fail … internal exception, canceling operation
  4. WhatsUp Gold (WUG) and Hard drive failure monitor
  5. Refreshing your WhatsUp Gold (WUG) license after a renewal of your software update and upgrade subscription (SUS)
  6. How to getting latest version update under software update and upgrade subscription (SUS) entitlement

Hyperautomation the Future of Automation

Hyperautomation the future of automation is an interesting topic we will discuss today. Basically automation is the technology by which a process or procedure is performed with minimal human assistance. While hyperautomation is considered as the next level of automation. Hyperautomation brings together several components of process automation, integrating tools and technologies that expend the ability
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The Benefits of Hyperautomation

As we all know hyperautomation is based on the integrated formation of a combination of RPA and other technologies such as AI, ML, NLP, and more to solve complex problems. How hyperautomation going to benefit the corporate sector. Below are some of the benefits of hyperautomation. Hyperautomation could increase the ability to automate work. Starting
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Concept of Training

Human assets unlike other assets cannot be depreciated and must necessarily be appreciated over their entire tenure. Therefore most proactive employers will regard training as investment and not a cost. Even long-term intangible gains such as attitude change, behavior change, are to be considered as valuable returns. Concept of Training It is about developing employees
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E-SPIN Free Technology Training on WhatsUp Gold Application Performance Monitoring (APM) Solution for end user and reseller

Burp Suite Enterprise Edition End User License Agreement (EULA)

Burp Suite Enterprise Edition Terms & Conditions of Supply For all the licensee customer required to accept and comply to Burp Suite Enterprise Edition, this is more easy to read version, for customer who need to filing for license compliance purpose. Burp Suite Enterprise Edition Terms & Conditions of Supply IMPORTANT NOTICE: PLEASE READ THE

Why does RPA require AI?

In this topic we will discuss why does RPA require AI?. Robotic Process Automation (RPA) deals with structured data. Artificial Intelligence (AI) is used to gather insights from semi-structured and unstructured data in text, scanned documents, webpages, and PDFs. AI brings value by processing and converting the data to a structured form for RPA to understand.
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Move Beyond RPA to Deliver Hyperautomation

Move Beyond RPA to Deliver Hyperautomation

Hyperautomation is based on the integrated formation of a combination of Robotic Process Automation (RPA) and other technologies such as Artificial Intelligence (AI), Machine Learning (ML), Natural language processing (NLP), and more to solve complex problems. Also, automation and operational areas help to save valuable time for employees and enables them to focus on ones
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Differences between RPA and AI

What is the difference between RPA and AI? Many people often asked about this. Some even confused the two to be the same. In short, we can say RPA (Robotic Process Automation) as a software robot that mimics human actions, whereas AI (Artificial intelligence) is concerned with the simulation of human intelligence by machines. All
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E-SPIN SolarWinds User Device Tracker Product Overview

The Explanation of BYOI (Bring Your Own Identity)

Bring Your Own Identity (BYOI) is an approach to digital authentication in which an end user’s username and password is managed by a third party. BYOI offers a better user experience and is more secure than having multiple passwords for multiple services. It simply refers to integrating with social networking sites (for example, Facebook, Google,
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How Hyperautomation Works?

Hyperautomation has an extra layer of robotic ‘intelligence’ to perform tasks in a smarter way. Hyperautomation use of advanced technologies, like artificial intelligence (AI), machine learning (ML), and robotic process automation (RPA). Hyper automation automates tasks that were once completed by humans. We could say that where automation is the robot’s arms to perform tasks
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What is angular typescript

What is angular typescript is a very common ask question. Angular is a platform and framework for creating single-page client applications using HTML and TypeScript. Angular is written and built in TypeScript. It implements core and optional functionality as a set of TypeScript libraries that you import into your apps. The architecture of an Angular
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Artificial Intelligence (AI)

Can Robotic Process Automation (RPA) works more efficient than human?

Can Robotic Process Automation (RPA) works more efficient than human? It is a very interesting and common question people in mind. In general, we can say a software robots can have same benefit to productivity as human but can maintain control of operations within your organization. RPA works efficiently for tasks like applications handling, providing
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How to choose a right static application security testing tool

How to choose a right static application security testing tool for your own use case is something a lot of new users will encounter and easily misled by the various marketing influences by the vendor who produce static application security testing (SAST) tools. The more experience you are, the less likely you are influenced by
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