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Acunetix (40)

  1. Acunetix error Logout from other session, you are already login from another location
  2. What is the scope of licensing entitlement for Acunetix license subscription
  3. Installing AcuSensor in your web application for gray box testing
  4. Acunetix web vulnerability scanner v12 feature among edition
  5. Acunetix user received exceed user count notice for over or abuse existing license notice
  6. Whether Acunetix can detect Null Byte Injection in PHP

Andriller (1)

  1. How to purchase Andriller with E-SPIN

AppDetection Pro (2)

  1. What is the AppDetectivePRO product support Lifecycle?
  2. How to download latest AppDetective Pro software as part of entitlement?

AppScan (1)

  1. We interest on AppScan Source for Analysis, can we buy it alone?

AppSpider (2)

  1. AppSpider System Requirements
  2. About AppSpider Licensing?

Burp Suite (8)

  1. Burp Suite Pro download, installation and update license
  2. Burp Suite Generic comparison with other web vulnerability scanner
  3. Burp Suite Pro, Intruder module, Payload “Positions” what are the each “attack type” for?
  4. What information require to provide E-SPIN to process Burp Suite Pro renewal order?
  5. Difference between Burp Suite Free and Paid (Pro) version?
  6. What is BurpSuite Pro system requirements?

Canvas (4)

  1. Government and government related organization and institutions user
  2. Canvas Professional system requirements
  3. How can I run CANVAS as a headless server?
  4. What is CANVAS 7.02 release, fix, new and changes

Channel Services (2)

  1. E-SPIN Channel Partner Services
  2. Letter of Authorization (LoA) and Supporting Letter to Channel Business Partner

Contact Information (2)

  1. How to get to E-Spin Sdn. Bhd., office in Perdana Business Centre, Damansara Perdana, Petaling Jaya by Bus or Metro
  2. How Can I Contact E-SPIN?

Core Impact (3)

  1. Core Impact System Requirements
  2. How can we provide renewal information for E-SPIN generate Core Impact license renewal quote?
  3. Core Impact Pro licensing inquiry

Customer Services (2)

  1. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  2. Complaints Policy and Procedure

DefenseCode (2)

  1. ThunderScan SAST System Requirements
  2. ThunderScan SAST version 3 visual installation guide for Windows

eCommerce and eStore FAQs (2)

  1. Why does PayPal keep rejecting my credit/debit card?
  2. What Are The Supported Payment Methods?

General (23)

  1. Browser Pivoting
  2. Spear Phishing
  3. What information I need to provide for Qualys renewal quote?
  4. How to get to E-Spin Sdn. Bhd., office in Perdana Business Centre, Damansara Perdana, Petaling Jaya by Bus or Metro
  5. E-SPIN Training Services Agreement
  6. Hardware warranty from all manufacturer supplier

Hex-Rays (12)

  1. IDA Computer License if computer fails, can the license be transferred to another computer?
  2. IDA Floating License installation
  3. IDA floating license borrowing offline for traveling
  4. How to resolve IDA floating windows edition license server manager connection issue
  5. IDA Floating License locked to the chosen server MAC address, server is due for replacement or suffers a hardware failure, can the license key then be transferred to a new server?
  6. I have inquiry from technical user, how can i get start to understand licensing requirement?

IBM (1)

  1. I have received IBM Proof of Entitlement (PoE), what next to do before can download and use the software?

International Trade (1)

  1. E-SPIN International Trade services

Kiwi Syslog Server (2)

  1. Windows Event Log to Kiwi Syslog Server
  2. How much traffic can single Kiwi Syslog Server handle?

Knowledge Base (49)

  1. Visiwave supported wireless adapter
  2. Spear Phishing
  3. Burp Suite Pro, Intruder module, Payload “Positions” what are the each “attack type” for?
  4. Holistic security
  5. AIOps
  6. Risk Map (Risk Heat Map)

Laravel (1)

  1. Laravel PHP web framework

Main/Sub Contracting (1)

  1. Did E-SPIN provide main contracting or sub contracting services?

Maintenance Support (4)

  1. E-SPIN Software Maintenance Support Subscription
  2. Does E-SPIN maintenance support available base on Time and Material T&M charges and how about the response time?
  3. What is the scope of work cover under Preventive Maintenance if subscribed?
  4. Do E-SPIN provide Local Normal Business Day 8×5 and 24x7x365 Maintenance Support Services?

Maltego (1)

  1. What is the system requirements for running Maltego?

Managed Services (1)

  1. SOX IT Audits or SOX IT Compliance Reporting as a Service

McAfee (3)

  1. We have received McAfee Grant Letter, how we can download the latest software/update/upgrade as part of the subscription entitlement?
  2. We want to renew McAfee license, what should we provide to E-SPIN for renewal quotation?
  3. Our company purchase McAfee solution, what we will expect from the deliverables?

Metageek (3)

  1. Radar interference and how to mitigate away from it
  2. Connecting Chanalyzer to a Cisco CleanAir Access Point
  3. DBx support for ZigBee PRO

Metasploit (4)

  1. About Metasploit licensing
  2. How can you expect during license delivery
  3. What is the System Requirement to run Metasploit Pro edition?
  4. Metasploit Licenses Now Require Extra Info from Non-US and non-Canadian Users

Microsoft Open License (OLP) (9)

  1. Microsoft Open License (OLP) Which activation method should be used for virtual computers?
  2. Microsoft Open License (OLP) What is a Multiple Activation Key (MAK)?
  3. Microsoft Open License (OLP) What is the Key Management Service (KMS)?
  4. Microsoft Open License (OLP) What is a Setup Key?
  5. Microsoft Open License (OLP) What is Volume Activation?
  6. Microsoft Open License (OLP) what are Product Keys?

Mobile Application Security Testing (Mobile AST) (1)

  1. Mobile Application Security Testing (Mobile AST) as a Service

Netsparker (1)

  1. Netsparker latest edition and way for licensing

Nipper Studio (2)

  1. How to provide Nipper Studio renewal information required for renewing processing
  2. What is the system requirement to install and run Nipper Studio?

Product (146)

  1. How to provide Tenable renewal information required for renewing processing?
  2. Packaging JavaScript and TypeScript Applications for Static application security testing (SAST) Veracode Static Analysis requirement
  3. Packaging Visual Basic 6 Applications for Static Application Security Testing (SAST) Veracode Static Analysis Requirement
  4. AppSpider System Requirements
  5. What happen after SUSE subscription expire
  6. Radar interference and how to mitigate away from it

Progress Secure File Transfer, MOVEit, WS_FTP_ MessageWay, iMail (4)

  1. Information to provide to engage for renewals on WS_FTP Pro and WS_FTP Server
  2. Login to Ipswitch support portal for customer
  3. End of Life (EOL) Notice and what we should do next
  4. Ipswitch Managed File Transfer Product Family (WS_FTP, MOVEit, MessageWay) End of Life (EoL) and End of Support (EoS) Statement

Project Management (3)

  1. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  2. WhatsUp Gold (WUG) project service typical statement of service work
  3. We received the deployment plan, what to do next?

PRTG Network Monitor (1)

  1. What information is needed for get the quote for renewal PRTG Network Monitor

Purchase FAQs (27)

  1. What information I need to provide for Qualys renewal quote?
  2. E-SPIN Training Services Agreement
  3. Hardware warranty from all manufacturer supplier
  4. Piggyback service for hassle free project supply
  5. Why renewal rate is not the same like previous?
  6. I Have A Purchase Order. How Do I Submit This To E-SPIN?

Qualys (7)

  1. What information I need to provide for Qualys renewal quote?
  2. Qualys virtual scanner hardware requirements
  3. Qualys solution requirement seizing questionnaire
  4. How can I access to subscribed module and functionality in Qualys subscription?
  5. Deploy Virtual Scanner for internal network scanning
  6. We are interest for trial out Qualys solution, how can we proceed?

RecordTS (1)

  1. Can I can confirmation for single server edition 1 recorder and 25 concurrent users mean single recorder is enough for cover that 25 concurrent users?

RedHat (1)

  1. Can you just provide a procedure on how and where to download the Redhat Enterprise Linux as subscriber??

Retina (7)

  1. Reduce audited IP address in Retina Network Scanner
  2. BeyondInsight console cant type username and password on box (invalid license key)
  3. How to access BeyondInsight or login BeyondInsight
  4. Deleting Assets in BeyondInsight
  5. BeyondInsight and Retina Network Security Scanner End of Support and End of Life?
  6. Retina KB001021

Savvius (1)

  1. What is the difference within Omnipeek Enterprise, Omnipeek Professional, Omnipeek Connect?

Services (11)

  1. Mobile Application Security Testing (Mobile AST) as a Service
  2. E-SPIN Software Maintenance Support Subscription
  3. E-SPIN Certified Training Program
  4. Demo, Trial, POC, POV, Pilot, Project – what the difference?
  5. E-SPIN Certified Training and Examination
  6. E-SPIN Training Services Agreement

Shipping FAQs (3)

  1. Does E-SPIN Ship Internationally?
  2. Why Must E-SPIN Verify My Shipping Address?
  3. Is There A Fee For Delivery?

SILICA (1)

  1. SILICA v7.23 Whats New and Changes

SoftActivity (1)

  1. Activity Monitor 10 Whats New?

Solarwinds (6)

  1. Reset the login password on the Customer Portal
  2. Reset a license using License Manager
  3. How to provide Solarwinds renewal information required for renewing processing?
  4. Install or Configure SNMP for Windows
  5. How to add widgets on Dashboard page
  6. SolarWinds NPM System Requirements version 12.1

SUSE (1)

  1. What happen after SUSE subscription expire

Tenable (8)

  1. How to provide Tenable renewal information required for renewing processing?
  2. What is the Nessus Professional system requirement?
  3. Database audit and vulnerability assessment with Nessus Pro
  4. What is Tenable.io Container Security? And how it is licensing?
  5. All about legacy Nessus Cloud and where to continue subscription
  6. About legacy Nessus Enterprise product line

Training (5)

  1. E-SPIN Certified Training Program
  2. E-SPIN Certified Training and Examination
  3. E-SPIN Training Services Agreement
  4. How to login to your elearning training course I subscribed?
  5. I tried to login to your elearning website but I can’t browse any info on our previous training content or course

TrendMicro (1)

  1. Ways for active enterprise subscriber get Trend Micro software technical support

Value-Added Reseller (VAR) (1)

  1. E-SPIN Value-Added Reseller (VAR) Services

Veracode (15)

  1. Packaging JavaScript and TypeScript Applications for Static application security testing (SAST) Veracode Static Analysis requirement
  2. Packaging Visual Basic 6 Applications for Static Application Security Testing (SAST) Veracode Static Analysis Requirement
  3. Veracode Compilation Instructions for Android
  4. Veracode Compilation Instructions for .NET Languages
  5. Veracode Compilation Instructions for Java
  6. Veracode Packaging Instructions for Python

VIsiwave (2)

  1. Radar interference and how to mitigate away from it
  2. Visiwave supported wireless adapter

Vulnerability (4)

  1. Browser Pivoting
  2. Spear Phishing
  3. What are the vulnerabilities that will be detected from mobile application vulnerability / security scanner?
  4. Blind Cross-Site Scripting (XSS) Attack, Vulnerability, Alert and Solution

WhatsUp Gold (WUG) (58)

  1. WUG how to detect for add and remove device from user
  2. How to configure and make use of WUG system background process monitor
  3. WUG email action test fail … internal exception, canceling operation
  4. WhatsUp Gold (WUG) and Hard drive failure monitor
  5. Refreshing your WhatsUp Gold (WUG) license after a renewal of your software update and upgrade subscription (SUS)
  6. How to getting latest version update under software update and upgrade subscription (SUS) entitlement

The value of Internet of Behavior

The Internet of things (IoT), is the connecting of any electronic device to the Internet. We have smart homes where one can control just about everything electronic in the home from a mobile, computer, or tablet. The collection of usage and behavioral data by these IoT devices to give insights to users’ behaviors, interests, and
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Intelligent Composable Business

Composable is listed as a form of the word compose which is defined as “to make or form by combining things, parts or elements.” An Intelligent composable business must be a business that’s made up of a combination of multiple parts or elements. Businesses today are made of numerous constituents all coming together to help
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infrastructure

Anywhere Operations for the future

Before 2020 a movement was brewing within knowledge-work organizations. Personal technology and digital connectivity had advanced so far and so fast that people had begun to ask, “Do we really need to be together, in an office, to do our work?” We got our answer during the pandemic lockdowns. We learned that a great many
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The Silent Killer: Downtime

What is Cybersecurity Mesh ?

Years ago, cybersecurity focused on building a perimeter wall around the physical organization and network with traditional firewalls and anti-virus software. When people started taking laptops and mobile devices on the road, policy-based security was extended to assets outside the organization. Today a change occurred when the cybersecurity mesh trend was introduced. So, what exactly
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What is the Internet of Behaviour

The Internet of Things (IoT) is a network of interconnected physical objects that gather and exchange information and data over the internet. The number of Internet of Things (IoT) devices has doubled over the past five years and these things are everywhere with us today, from wearable technologies to remote access to electrical devices in
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User Activity Monitoring Decision Point: What to Monitor?

A User Activity Monitoring solution records employee digital activity, making the collected data available for review, reporting, and retention. The onscreen user activities are maintained in a log. This ensures that company data remains secure and the employees are performing their assigned tasks efficiently. The goals you have should dictate which employee activities are monitored
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Benefits of Reverse Engineering

We are currently in a great time for the electronic products industry. The business is evolving at an unparalleled rate. However, this growth is putting pressure on companies to look more closely at efficiency, design, and manufacturing. As a result, reverse engineering has become a popular practice. It is a tool that is becoming easier
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The Advantages & Disadvantages of User Activity Monitoring to Employee

Many organizations implement user activity monitoring tools to help detect and stop insider threats, whether unintentional or with malicious intent. Employee monitoring software monitors the user screen in the background, and when a targeted activity takes place, it alerts the administrator or the manager. Wondering how User Activity Tracking can be helpful to employees? Let’s check
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What is Reverse Engineering used for?

Reverse engineering is very common in such diverse fields as software engineering, entertainment, automotive, consumer products, microchips, chemicals, electronics, and mechanical designs. For example, when a new machine comes to market, competing manufacturers may buy one machine and disassemble it to learn how it was built and how it works. Reverse engineering enables the duplication
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The reasons why you need User Activity monitoring

User activity monitoring (UAM) solutions monitor and track end user behavior on devices, networks, and other company-owned IT resources. There are a few aspects you should be aware of to ensure that you’re legally and ethically monitoring your employees. Undoubtedly, when it functions correctly, the benefits of monitoring software far outweigh the potential disadvantages. If
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Reverse Engineering is legal or illegal?

Is the Reverse Engineering legal? Because reverse engineering can be used to reconstruct source code, it walks a fine line in intellectual property law. Many software license agreements strictly forbid reverse engineering. Software companies fear (and rightly so) that their trade secret algorithms and methods will be more directly revealed through reverse engineering than they
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Best Practices For Powerful User Activity Monitoring

User activity monitoring (UAM) is an act of monitoring and tracking users’ proceedings and various patterns of behavior when they work on a company’s desktop, devices, as well as other company-owned property. UAM solution requires efficient software tools that track, detect, and send alerts if anything seems suspicious or goes wrong. User activity monitoring is
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