Web applications have become essential tools for businesses across industries, enabling efficient management of resources, enhancing customer interactions, and streamlining internal processes. Significantly, poor application performance can greatly affect a business, resulting in negative reviews, lost revenues, and customer dissatisfaction due to incomplete transactions or disappointing experiences. IT Operations teams are often responsible for finding
Customer Relationship Management (CRM) has been an important system for businesses of all sizes for many years. It enables salesforce automation and management, but it has evolved to capture customer end-to-end journeys, drive customer relationships, retention, and revenues. Emerging technologies and the fourth industrial revolution have shaped the future of CRM. Merely making the marketing,