In the year 2020, due to the outbreak of the Covid-19 pandemic, companies have had no choice but to shift into digital business to remain in business. Digital business is the creation of new business architecture by connecting digital dan physical worlds. The characteristics of digital business overlap with the concept of digital transformation. Therefore,
The year 2020 had shown the importance of digital transformation in Business. Every year, Gartner listed out the top strategic technology trends as a guide to business owners in adopting applications or practices that enable them to achieve their business priorities. According to Gartner, in year 2021, the trend centered mainly on three themes which