If you have read the news, you notice a few major forces and the theme is starting to attract more attraction. From the Russia-Ukraine conflict, global food and energy inflation, and some countries running into bad debt, even the US is now under testing for the second quarter for GDP negative flow, and most likely
Over the years, customer service had experienced series of evolution. From reaching through direct line, then hotline and now chatbox. Truth be told, the advancement of technology will continuously reshape our digital communication experience. Today, the hype centered around an AI-driven technology called digital human. What is digital human and its role as the future
More than a hundred days have passed since Russia’s invasion of Ukraine, and we have a World Bank warning for the global recessions. Countries around the world are facing “major recession” on one end, and “Stagflation” on another, which refer to the high inflation but low growth or not growth at all. It is not
The World Economic Forum publishes a yearly Global Competitiveness Report (GCR), and uses it to rank countries based on the Global Competitiveness Index. It has a range of competitiveness, and the factor variable in consideration is different. Some countries compete based on their factor endowments, primarily unskilled labor and natural resources. Companies compete on the
From food crisis to export ban in next normal until further notice is read from news from countries here and there. Some are export ban palm oils, wheat, chickens, the list goes on. The pressure and impact of war accelerate the global food crisis. The world bank warned of world record rises in food prices,
If you observe the global news, beside the COVID-19 pandemic and related recovery and reset, Russia-Ukraine conflict, US-China trade war, then restructuring in the various form if you read in the theme, you will notice for the past 2 years alone, has most of the capital intensive business happen here and there. Whether restructuring by
Pandemic will continue but COVID-19 ends, this is the most widely accepted in the current market. Despite the fact that the new COVID-19 variant has come out, one after another, most of the world countries, in particular for those practicing co-exist strategy, put COVID-19 ends and move on. You can see they are starting to
As COVID-19 pandemic restrictions ease in many parts of the world, as co-exist strategy adapted, employers hope to get back to business as usual. How to get employees return to work and what workplace environments change that needed be the new focus area for most employers. The reality for adapting automation, digital workspace and cloud
80% of world consumers have altered their shopping habits since COVID-19 pandemic. Searching for product information and buying online has become the new norm. Most people get used to new channels for product fulfilment this way. People who used to perform physical retail shopping are rapidly diminishing, and it is challenging for the rational to