Technological trends in online retail industry

Online Retail Industry is a sector which involves Mobile App for business development.People utilized them to make online purchases. Fast forwarding to the present now several of these malls are literally half empty and very silent. Even the people who visit them are just doing window shopping. This is because they never embraced the power of  e-Commerce and are now facing dire consequences in continuing their business successfully like in the past.

Voice Technology Drives More Sales
Have you heard about the term Voice Commerce; it refers to the transactions that occur when customers purchase products by voice. Bulk development of voice technology allows people to search, select and purchase by talking with their devices.

Interactive Chatbots
The modern chatbots with artificial intelligence (AI) integration, and deep learning (DL) technology will help to improve conversion rate significantly. They can talk to the customer under different scenarios naturally by the pre-configuration to consult, qualify leads, and close deals, as well as collect accurate insights for merchants to make the right decisions.

Modern Delivery System
Online retail trends is the transformation in delivery services. This trend will encourage more in 2019 and years to come with the support from modern technologies, which bring the smooth operation and detailed management for increase sale volume.

Online Retail oriented with customer behavior.

Customized User Experience
Collections are excellent examples of customized experience. These kinds of data reflect the interests and behavior of customers for merchants to provides the right activities. Additionally, e-Commerce companies can easily find out which things customers like the most to buy with specific age groups and gender.

Shopping Through Social Media
Nowadays, Various Online e-Commerce platform available through that you can run your business. Moreover, you can also take advantage of Social media. Social Networking websites are the new trend for Retail business. This approach helps to reach more end users as social media used by more number of people.

Payments and Cashback
To stay in competition with others, payment services are starting to offer cashback function, a little amount of money can be send to buyers as a small saving, it could be the benefit to encourage consumers to buy more.

As time has been past day by day new technologies are emerging. To grab the attention of more people for shopping it is essential for e-Commerce to keep updated with technology and fulfill customer demands. Feel free to contact E-SPIN for assisting or accelerating your digital transformation (DT) initiative in retail industry, from infrastructure monitoring, security testing to continuous protection.