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E-SPIN
Thursday, 21 March 2019 / Published in Industries, Retail

Technology Intervention in Retail Industry

Technology intervention in retail industry is changing the way many businesses operate for the better of the company and its customers. Technology is enhancing many industries from financial institutions to retail outlets. It is important that companies stay up-to-date with the increasing changes and enhancements technology is creating for their business. In the retail industry, technology is changing the way many aspects of the industry are conducted. The retail industry is constantly evolving at an alarming rate, technological interventions are providing tech-savvy consumers personalized experience every time they shop.

These are some of the technological interventions that are shaping the retail industry.

Billing software
Online eCommerce business or a traditional brick and mortar type of retailer, updated billing software will certainly top the list of your priorities at any time. With the increase in consumer demand for easier, faster and safer billing options, it is imperative to keep pace with the changing technology to provide customers with the same. Billing software usually takes care of all the bills, invoices, keeps track of inventory, identifies gaps in supply and demand and also manage taxes.

Billing software should give you complete control over your business, automate the whole process, reduce errors, keep close eye on profits and sales, manage inventory, help identify future needs and provide accurate real-time reports.

With the modern technology capable to provide access to all the customer data and with the proper analyse to understand better for the customer buying behavior and preference in the aggregate way it one of the very import dimension to understand your customer segment well. If your current billing can not provide the business intelligence (BI) by leverage big data, then you should consider migrated over and tap the modern world technology offering.

Payroll
Payroll is a very important aspect of every business; however the retail industry comes with its unique payroll problems to deal with. That is why retailers have started implementing technological solutions to tackle their payroll concerns. Payroll systems help retailers pay their employees from anywhere and at anytime safely and securely using mobile payments applications. In addition to this, technology is also used to send customized payslips, auto deduct taxes, and streamline employee leave management. If your current system can not correlate and help you to understand how the business peak hours and the payroll cost correlated or correlated in the positive or logical way, so can make the right business decision for deployment the resources in the right way.

Vendor Relations
Business relationship with suppliers and vendors has a lot of impact on the overall success and failure of a retail business. A retailer depends on their suppliers for continuous replenishment of products; and any delay in the same can have serious repercussions. Vendor managed inventory has been used for quite a few years now, resulting in greater competitive advantage, glitch-free replenishment cycle, better supply chain management, and greater control over retailers inventory. A system that integrated with the rest of the how business function, and provide value chain insight, will help you better understanding of the supplier risk and how to managing supplier relations and alignment value chain activity and contributing to business process as a whole.

Drone Delivery
Drone delivery will certainly reduce the stress on our roads, increase customer satisfaction, reduce waiting time drastically, decrease manpower for transportation, and also reduce overall costs. However there are a number of factors that have to be considered before we see drones carrying parcels whizzing past our houses. There are a number of privacy concerns, legal hackles, and huge investment in technology that need to be considered by retailers.

Feel free to contact E-SPIN for assisting in adopting all the enterprise technology changes and supply the right solution to fulfil your Retail Industry requirements.

Tagged under: Big Data, Business Intelligence (BI)

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