The Silent Killer: Downtime

Meet Carol and Frank

A pain in the neck. A killer with a silencer mode, firing right at all the company productivity. Yes, it is what we called as downtime. The word is “utilize” to refer to time when a system is unavailable. As known as outrage duration, the word too refers to a period of time that a system fails to provide or perform their primary function. The term is commonly applied to networks and servers, as far as concern the common reasons for unplanned noise are system failures for instance like crash or communication failures.

Firstly, the impact of downtime is business cost for enterprises with revenue models that depend solely on the data centers’ ability to deliver IT and networking services to customers – such as telecommunications service providers and e-commerce companies – downtime can be particularly costly, with the highest cost of a single event topping $1 million (more than $11,000 per minute) (Understanding the Cost of Data Center Downtime: An Analysis of the Financial Impact of Infrastructure Vulnerability).

Next, downtime impact the reputation and loyalty include lost business with customers (both short term and long term), employee time panning away to other tasks to get the IT systems operating again, employee overtime expenses, the value of lost data, emergency maintenance fees specifically if it occurs during off hours and additional repair costs that may go on even after service has been restored, and many more.

The final impact as illustrates at the picture above is the employee productivity. It can be measured in terms of the salaries, wages and benefits of workers that are made neglected by system downtime. After a downtime event, investigative actions are often required to correct the damage.

To prevent from the outcome of downtime, an application performance management(APM) is a must for an organization to need it. APM strives to detect and diagnose application performance problems to maintain an expected level of service as well to counterpart quickly before downtime arouse. With WhatsUp Application Performance Monitor, it can unifies systems, network, and application monitoring – and gives the capabilities to ensure that application performance meets user expectations and business priorities.It provides the full insight and customization to find and assess the impact of issues, isolate the cause, and restore performance levels.

For more information on Whatsup Application Performance Monitor, please don’t hesitate to talk with us.

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