We are now in the next normal, where most of the population is at least getting one vaccine, where it counts to the end of the long COVID-19 pandemic very soon. Lot of the technology is supposed to take place but yet to be mass deployed is finally it time we expect it will come and transform one more thing again how we are living in the digital economy.
With the 5G networks, it needs content and applications to provide the on demand search and location information to offer interactive content. The traditional one way communications content requires change and when developing those content, have to consider how they can be accessed, whether to divide into various keyword tabs so users can directly tap and access what they want in the very long document or content, in particular for the long form reading content such as books.
Modern generation of global digital users will not be more like the past, reading one book after another, they are heavy users for the search engine to look for what they want, and quickly based on the search information to get to know what they must.
We are also in the generation where users prefer to see the audio visual content like how to do certain things instead of reading an entire plain text document for the same purpose. Mobile first user interface and native experience and cross platform experience will be very important for most of the business to ensure consistency, and at the same time allow multiple customer experience channels and touchpoints to ensure ongoing conversations with the market. This is why for the modern generation it is about customer experience (CX) in the digital experience platform (DXP), and it is one of the benchmark criteria for whether your enterprise is digital transformation or you are not.
At the minimum, so go to your enterprise website, are your website content can be automatically fit into various endpoint devices, from desktop, laptop, tablet and mobile without any issues for the user? if you are not, you are better to start from it. Secondly, does your website provide any value added content? or is it just static content for the year after years? It is time for you to consider the change, as the world keeps evolving, so does any business need to adapt and digital transformation as well.
E-SPIN Group in the enterprise ICT solution supply, consultancy, project management, training and maintenance for the enterprise and business partners since 2005. Feel free to contact E-SPIN for the various project requirements and inquiry.
