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  • Understanding the Key Segments of IT Monitoring: DEM, NPM, APM, and ITIM
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E-SPIN
Friday, 10 March 2023 / Published in Global Themes and Feature Topics, Industries

Understanding the Key Segments of IT Monitoring: DEM, NPM, APM, and ITIM

 

The world of IT is constantly evolving, with new terms and technologies emerging all the time. Some of these terms last for years, while others are short-lived. However, those who work in the industry know that these terms are constantly changing, and they need to keep up with the latest developments to stay ahead of the game.

One area where this is particularly true is in IT monitoring. The IT monitoring market can be divided into four main categories: Digital experience monitoring (DEM), Network performance monitoring (NPM), Application performance monitoring (APM), and IT infrastructure performance monitoring. Each of these categories has its own unique features and requirements, and IT professionals need to understand these differences in order to choose the right monitoring tools for their needs.

Digital experience monitoring (DEM) tools are the most comprehensive of all the monitoring tools, providing deep visibility into the entire IT environment from the endpoint. They track the availability and performance of applications, networks, and infrastructure from the user’s perspective, making them an essential tool for monitoring the digital experience of end-users. In the past, this category of monitoring tools was known as End-User Monitoring (EUM), due to its user-centric focus.

Network performance monitoring (NPM) is another important category of IT monitoring tools. These tools are essential for ensuring that networks are running smoothly and efficiently, and for identifying and diagnosing problems as they arise. NPM tools typically cover infrastructure and network devices, and in some cases, may also cover servers and services. This category of monitoring tools is considered to be the most commercially viable, and is widely deployed in network operation centers (NOCs) around the world.

Application performance monitoring (APM) is a category of monitoring tools that is focused specifically on enterprise applications. These tools are designed to provide unique visibility into how enterprise applications are performing, across multiple servers and applications. This requires a unique approach to monitoring, and APM tools often include specialized features and functions that are tailored to the needs of enterprise application owners and their support teams.

Finally, IT infrastructure performance monitoring (ITIM) is a category of monitoring tools that is focused on the performance of IT infrastructure in general. This category of tools is widely deployed in the market, and is often used to monitor the performance and availability of servers, storage, and other IT infrastructure components.

However, the IT monitoring market is constantly evolving, and new trends are emerging that are likely to impact the market in the coming years. One key trend is the migration of IT infrastructure to the cloud. As more and more equipment and systems are moved to the cloud, monitoring these systems becomes more complex, and the existing categories of monitoring tools may need to be consolidated or redefined.

Another trend that is likely to impact the IT monitoring market is the emergence of AIOps platforms. These platforms are designed to provide advanced analytics and automation capabilities, and are often used in conjunction with NetOps and SecOps tools. As these platforms become more common, they may lead to a consolidation of the IT monitoring market, as organizations look for more comprehensive solutions that can handle a wide range of monitoring tasks.

Another key trend in the industry is the use of AIOps platforms, which may foster consolidation to some extent with NetOps and SecOps. Success stories of DevSecOps and value stream management (VSM) may also contribute to the next generation of IT monitoring tools, which are more automated, AI-driven, and predictive in nature.

In conclusion, the IT monitoring market is constantly evolving, and it is essential to keep up with the latest trends and developments. Understanding the key segments and their unique features and functions is critical in selecting the right monitoring tools for your organization. As technology continues to advance, it is likely that we will see further consolidation in the market and the emergence of new terms and concepts to describe the evolving IT landscape.

E-SPIN Group has been providing comprehensive solutions for IT monitoring needs, including supply, consulting, project management, integration, training, and maintenance since 2005. Whether you require Digital Experience Monitoring (DEM), Network Performance Monitoring (NPM), Application Performance Monitoring (APM), IT Infrastructure Performance Monitoring (ITIM), or any other specific type of monitoring, please don’t hesitate to contact E-SPIN Group for all your needs.

You may be interested in checking out other posts on our website, or feel free to perform a keyword search to find topics that interest you.

  1. Network Performance Monitoring (NPM) – formerly Network Performance Monitoring and Diagnostics (NPMD)
  2. IT Operations Management (ITOM)
  3. AIOps Platform
  4. DevSecOps
  5. Application Performance Monitoring (APM)
Tagged under: Application Performance Management (APM), Artificial Intelligence for IT Operations (AIOps), Digital Experience Monitoring (DEM), IT Infrastructure Monitoring (ITIM), Network Performance Monitoring (NPM)

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