A User Activity Monitoring solution records employee digital activity, making the collected data available for review, reporting, and retention. The onscreen user activities are maintained in a log. This ensures that company data remains secure and the employees are performing their assigned tasks efficiently. The goals you have should dictate which employee activities are monitored and behaviors analyzed. Employee privacy concerns usually revolve around collecting data on some very specific employee activities, such as visiting personal websites or sending personal email.
For example, if you were concerned about what is being done by employees with access to sensitive data, you would want to monitor program activity and track documents. If you have productivity concerns, you might want to monitor websites visited and applications used.
Since all employees are insiders, with some level of risk associated with them, choosing to deploy behavioral analytics across your entire user base will typically make the most sense.
Privacy of Personal Activity. To maintain employee privacy, you can take simple steps, such as not recording your employees’ online banking sites or an HR portal where personal information is visible. By aligning what you monitor with your goals, you can achieve them without unduly compromising privacy.
Privacy of Passwords. Unless one of your goals is monitoring for improper use of someone else’s credentials, most monitoring of employee activity is about what they access and what is done with data, rather than the credentials used. Look for a solution that gives you the option to capture or not to capture things like personal web passwords. There may be times that capturing a password is necessary, but it is not necessary all the time.
E-SPIN being active in helping enterprise customers to implement enterprise digital transformation technology including User Activity Monitoring software to achieve regulatory compliance and employee productivity monitoring. E-SPIN since 2005, already in the business of supply, consultancy, integration, training and maintenance of various enterprise ICT solution for enterprise customers and government agencies. Feel free to contact E-SPIN for your project and operation requirements.