Everything-as-a-Service (XaaS) is nothing new, the term being invented for sometime, it evolved from the previous concept from software-as-a-service (SaaS), platform-as-a-service (PaaS), Infrastructure-as-a-Service (IaaS). It typically refers to the extensive number of modern digital services, products and tools are ordered over the Internet and delivered to users on demand, rather than provided via local channels within enterprises or specialized organizations.
It refers to a services arrangement with a mix of applications or tools by the service vendor but it is variable on demand and access on the internet upon request. It leverage the cloud computing, make it service ready-made and appeared to typically customer who may need it for the adhoc or maybe one time only for the usage, so they can get the offering without required to subscribed for any long term commitment and even a year subscription, because what needed actually for the project delivery only.
Everything or Anything-as-a-Service (XaaS) is not confined to digital products, it can be mixed with service delivery, in particular experience consultant or specialist time for being part of the final delivery. The concept can do practically everything that gets value, both party interest in exchange for.
One of the practical use cases we see is hardware-as-a service (HaaS), where managed service providers (MSP) own some hardware and install it on customers’ sites on demand. Customers make use of the hardware according to the service level agreements, but under the pay-as-you-go model which is very similar to leasing, it is particularly helpful for enterprises that do not want to incur extensive capital expenditures but treat that as operating expenses.
Communication-as-a-Service (CaaS) this is more for telecommunication and voice-over-ip (VoIP), video conference vendors to bundle their solution into an easy to pay-as-go basis.
Desktop-as-a-Service (DaaS) whether it is a physical or virtual desktop personal computer. Same goes for security-as-a-service (SECaaS), Healthcare-as-a-Service (HaaS), Transportation-as-a-Service (TaaS), as you can see the application and use case can cover almost everything. This is why the industry uses the term XaaS to address them.
For it become rising form of service, is due to it did deliver some of the core benefits the buyer is needed and willing to exchange for: whether it scalability – temporary increase the capabilities during contractual or project duration period; cost and time effectiveness (due to only pay-as-you go basis); access to core competencies you are currently do not possess or you will not able to possess in the short time; higher quality of service (due to it carry out by someone specialise in that field of service); and off course better customer experience (due to it carry out by someone who already did it for numbers of time).
Welcome to age of Everything-as-a-Service XaaS, in the end of the day, the world will continue evolved, technology will replace one another and make the enterprise buyer hassle free to get what they need on demand, if you yet to get ready for it, it time for you to prepare for the age that come.
E-SPIN Group in the enterprise ICT solution supply, consultancy, project management, training and maintenance. Feel free to engage E-SPIN for your project requirements and inquiry.