What is Software Asset Management (SAM)? Some of you may have a general idea of what is SAM, some of you may not. Today, after reading this article, you will have more than a basic idea of what is SAM.
SAM is not just knowing how many certain software installed within your organization. There’s more than that in SAM whole process. For this article, I’ll elaborate on what is SAM.
There are three key points of SAM:
Licenses – the most basic thing in SAM. Every software application need licenses be it freeware, shareware, payware and trialware. Each license that comes with your software application contain specific conditions on how the software can be installed and used. You as a user need to ensure that you are in compliant of the license terms and conditions that write inside software developer End User License Agreement (EULA). Software vendors would not want you to use their software not according to their terms and conditions set before. That is why compliant is a fundamental part of SAM. In fact, compliant is the number one reason why organizations start SAM activity.
Audits – there are two scenario of an audit, either internal (user) or external (software vendor). Internal audit (in particular for public listed corporation and established government agency) that is performed regularly ensure that user would not be caught of guard when software vendor request to perform their own audit on user. There are only two outcome of an audit; compliant or not. If you are not, be prepared to pay certain fees to software vendor which can hurt your organization financially.
Optimization – most of the organization who don’t do internal audit and have large financial backup often over-licensed. It is true that this will save them from have to pay certain fees to software vendors due to non-compliant in the event of an audit by them. But, most of the licenses comes with maintenance fees as well which is often not perpetual and has to be renewed in order for the software license to be valid. This can hurt organization financially in long term since they have to pay for something that they are not using. In the end, the problem is not fixed.
Stay tuned for our next article on “Software Asset Management (SAM); how does they do it?”
E-SPIN provide full range of software asset management (SAM), whether dedicated standalone on premise or online, or integrated into IT Operations Management (ITOM) or Network Performance Monitoring and Diagnostics (NPMD). Feel free to contact E-SPIN for your inquiry or requirements.