Network Operation Center (NOC) is the central location from which network administrators manage, control and monitor one or more networks. The overall function is to maintain optimum network operation across multiple platforms, mediums and communication channels.
The network operations center monitors the telecommunications network for certain alarms or conditions that may require special attention to avoid impact on network performance. They monitor power failures, online communication alarms and performance problems that can affect the network. The NOC is able to analyze problems, solve problems, communicate with site technicians and detection problems until they are resolved. The network operations center serves as a central focus for software troubleshooting, software distribution and updating name management and routers and routers in coordination with a combined network and performance monitoring.
The network operations center including the line-up facing the video wall, which features significant alarm details, ongoing events and general network performance. The back wall of a glossy network operating center and installed space are used by team members who are responsible for handling serious incidents. Individual tables are given to certain technologies. Technicians have many monitors on their desks with additional monitors used to monitor protected systems from desks.
The network operations center handles issues in a hierarchical way so that if the problem is not resolved within a certain period of time, the next level is informed to speed up the resolution of the problem. Most of the network operations centers have multiple levels, which determine the technician’s skills of the network operations center. Issues that go through the NOC are increasing in hierarchy. When increasing issues are not resolved within the prescribed time, it will rise again to the next level to ensure a quick solution
Almost all hosting companies and Internet service providers use the NOC to control and manage internal communications and manage email accounts.
Feel free to contact E-SPIN for the various technology solution that can facilitate your network operation center(NOC), and end to end network performance monitoring and diagnostics (NPMD) or global NOC solution.