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WhatsUp Gold 2018 Service Pack 2 v18.0.2
WhatsUp Gold 2018 Service Pack 2 v18.0.2 just release on 28-Aug-2018.
This post will look into whats news for existing and new customer in single post.
It includes a number of key security and usability enhancements for WhatsUp Gold 2018:
- Tor (Dark Net) detection and reporting
- ServiceNow integration for directly creating trouble tickets
- Dell Fluid FS storage device support
- Microsoft Hyper-V 2016 support
- Simpler dashboard view migration from WhatsUp Gold v16
- Other usability enhancements and defect fixes
- Implemented in-product upgrade notification.
- Added the ability to migrate dashboard views from previous versions of WhatsUp Gold.
-
Important: WhatsUp Gold attempts to migrate all users’ dashboards and reports with their current settings. However, some report settings may not be compatible with the latest version of WhatsUp Gold. In this case, some settings must be adjusted after migration to fully restore dashboard views and individual reports to their previous configuration.
- Simplified the method by which users interact with dashboard views by relocating and reorganizing menu options and controls resulting in additional on-screen workspace.
- Added the ability to use Dynamic groups in Map View/Custom Maps.
- Added a new Network Traffic Analyzer Dark Web (Tor) Usage threshold.
- Added a new Meraki Device Status (Cloud API) active monitor.
- Added a new ServiceNow Incident Creation Action.
- Made improvements to the Device Uptime report including the ability to specify if a device should be considered in a Down state based on ANY monitor or ALL monitors being down.
- Made improvements to the Discovery Scan Log.
- Made improvements to the Down Active Monitors report.
- Added a new Discovery Scan Results report.
- Added the ability to see all device IP addresses, names, and MAC addresses in a single dialog.
- Enhanced map view filtering options to include MAC address.
- Implemented the ability to hide disabled monitors from the device properties interface.
- Added Top Sender/Receiver Countries Network Traffic Analyzer dashboard reports.
- Updated Exchange Online/Outlook 365 application monitoring profile in response to Microsoft deprecating cmdlets that WhatsUp Gold used to collect applicable performance data.
- Enhanced configuration options for DNS Active Monitor.
Known Issues
- N/A.
Defects resolved in WhatsUp Gold Service Pack 2
|
Defect ID |
Category |
Issues |
|
FLM-4192 |
Network Traffic Analyzer |
BwCollector hits Out of Memory exception and then hangs (doesn’t crash) |
|
WCF-814 |
Configuration Management |
Scheduled tasks using custom scripts without keys will report success without saving results. |
|
WCF-887 |
Configuration Management |
remoteloginconsole is failing to connect via IPv6 |
|
WUG-17201 |
Actions |
Repeat Action never clears if monitor is removed or disabled |
|
WUG-19656 |
Settings |
Add Web Alarm interval to User Preferences |
|
WUG-20365 |
Upgrade |
Dashboard View Migration Framework |
|
WUG-21281 |
Settings |
Ability to Disable Web Alarms |
|
WUG-26429 |
Maps |
Add ability to leverage Dynamic groups in Map View/Custom Maps |
|
WUG-26600 |
Discovery |
Saved Scan Settings – After Edit, Return to Saved Scan Settings |
|
WUG-26991 |
Security |
MIB Manager allows upload of malicious asp pages which can then be executed |
|
WUG-28518 |
Reports |
Persist column sorting in dashboard reports |
|
WUG-30282 |
Reports |
Device Up time report is inconsistent with multiple ping monitors |
|
WUG-31154 |
Monitors |
Interface Speed edit fails to save |
|
WUG-31507 |
Discovery |
Add option to add hidden devices as discovery exclusion |
|
WUG-32204 |
Discovery |
Discovery include group option does not turn off. |
|
WUG-32724 |
Upgrade |
SNMP Trap payload no longer provides readable data after upgrading to 17.1.2 |
|
WUG-32792 |
Upgrade |
Scalability poller – NmStatusTrayService.exe, NmStatusTrayService.dll and NmStatusTrayService.dll.config do not get deleted upon upgrade |
|
WUG-32803 |
Application Monitoring |
Some Outlook 365 components don’t work because of Microsoft deprecating cmdlets |
|
WUG-32935 |
Discovery |
“Test Email” button in Discovery Schedule Tab doesn’t do anything |
|
WUG-32957 |
Monitors |
“Use in Rescan” Active Monitors don’t work for some devices |
|
WUG-32981 |
Discovery |
“Monitored Devices” option persists in Saved Scan even after the option has been disabled again |
|
WUG-33083 |
Security |
WhatsUP allows cross-site scripting in query string |
|
WUG-33084 |
System |
Support for Intel IPMI Trap Format (hackathon) |
|
WUG-33161 |
Monitors |
SNMP Traps with no match on a Passive Monitor generate trapDropped Messages in General Error Log |
|
WUG-33172 |
Maps |
Custom Layout Map doesn’t request annotations |
|
WUG-33214 |
Wireless |
Exclude Wireless Clients when Expanding Wireless Environments |
|
WUG-33222 |
Discovery |
Discovery does not correctly differentiate between similar Active Monitors |
|
WUG-33332 |
RPM |
RPM Instances going zombie inside the poller eventually leading to RPM_TEST_MONITOR_QUEUE_LENGTH_EXCEEDED |
|
WUG-33441 |
Monitors |
SNMP Active Monitors cause NmPoller cpu spikes when using v3 credentials with 18.0.1 |
|
WUG-33443 |
Authentication |
External Authentication is failing with Unable to cast object of type to ‘System.DBNull’ to type ‘System.String’ |
|
WUG-33483 |
Monitors |
BGP active monitor bgpPeerAdminStatus state |
|
WUG-33562 |
Monitors |
Device Refresh/Rescan adds Active Monitors without “Use in Rescan” enabled |
|
WUG-33563 |
Virtual |
Null reference exception when updating devices after vCenter Discovery |
|
WUG-33631 |
Reports |
2018 SP1 – Interface traffic report – Vertical axis scale Auto doesn’t work |
|
WUG-33638 |
Database |
While running validate and compact database gets error “The pipe is being closed.” |
|
WUG-33680 |
Reports |
Chart empty for some devices in 2018 sp1 |
|
WUG-33772 |
System |
WhatsUp Gold 2018 SP1 appears to make calls to external links like YouTube when NMConsole is launched, causing delay in startup on offline systems |
|
WUG-33832 |
System |
MySQL .NET Connector version 5.2.5 download missing. |
|
WUG-33931 |
Monitors |
Custom AM is being applied to devices but does not match the criteria for applying the monitor |
|
WUG-34019 |
Upgrade |
Not all devices show up in My Network after an upgrade to 18.0.1 |
|
WUG-34040 |
Discovery |
F5 device will not pick up SNMP SNMPv2 credentials during initial discovery |
|
WUG-34041 |
Network Traffic Analyzer |
NTA Device Configuration dialog does not open when DGAR is enabled and Admin is not used, an Error toast is instead displayed |
|
WUG-34056 |
User Interface |
WUG Evaluator Onboarding ‘Opening Animation’ fails to load |
|
WUG-34077 |
Monitors |
Performance monitor reports shows “No Data to Display” while data are available. |
|
WUG-34078 |
Maps |
Customer is limited to 4MB background image files in v18, the 10meg file worked in 16.5 |
|
WUG-34107 |
Configuration Management |
Configuration Management Start vs Run Report does not show differences in configuration files |
|
WUG-34137 |
Reports |
Group level Interface Discards report shows incorrect data for Today date range |
|
WUG-34156 |
Monitors |
HTTPS active monitor fails with Error Cannot grow buffer over the defined limit |
|
WUG-34200 |
Monitors |
Powershell active monitor fails check during discovery |
|
WUG-34242 |
Monitors |
HTTP TCP IP monitor reporting down after upgrade from 18.0 to 18.0.1 due to comments in the script. |
|
WUG-34249 |
Device Properties |
Select Brand option throws a toast error when applied |
|
WUG-34301 |
Discovery |
Discovery fails to create SMI-S Association |
|
WVRT-4026 |
Virtual |
Support Hyper-V 2016 |
System Requirements
Operating system and virtual environment requirements
FIPS is no longer supported in Operating Systems prior to Windows Server 2008 and Windows 7 or 8.1.
Database requirements
This service pack does not require or introduce changes to the WhatsUp Gold database requirements.
Web server requirements
This service pack does not require or introduce changes to the WhatsUp Gold Microsoft IIS requirements.
Framework and accessibility requirements
This service pack does not require or introduce changes to the WhatsUp Gold framework and accessibility requirements.
Web and mobile interface requirements
This service pack does not require or introduce changes for internet browsers.
Poller Requirements
This service pack does not require or introduce changes to the WhatsUp Gold poller requirements.
Installing WhatsUp Gold
Note: WhatsUp Gold 2018 Service Packs support direct upgrade installations from:
-WhatsUp Gold v16.0.x
-WhatsUp Gold v16.1.x
-WhatsUp Gold v16.2.x
-WhatsUp Gold v16.3.x
-WhatsUp Gold v16.4.x
-WhatsUp Gold 2016
-WhatsUp Gold 2017
-WhatsUp Gold 2018