Software applications had become a crucial element in businesses today. As technology advances, the perspective on successful delivery of software applications in business environment had been severely changed. Technology had made us look at innovation differently. We expect bigger things such that a machine that simply doing its purpose is not enough, it had to be paired with joy of using. Agreeably, with various technologies, those demands are possible to achieve, but how about the risk? That bring about the rise of Digital Immune System. Why does digital immune system matter in enhancing Customer experience (CX)?
Why does Digital Immune System matter?
At its core, digital immune system aims to protect applications and services by establishing better security and risk management in the development of software applications through the combinations of various software engineering strategies, design, development, technologies, data analytics, automation and operation. Practices and approaches from Digital Immune System helps increase resiliency of application thus reduce system failure through autonomous mitigation and proactive action towards risks such as continuous detection of anomalies and make use data-driven insight into operations.
The success of software applications development can be impacted by various factors or in other words, the risk of software applications development are many. The risks come from both internally and externally including code issues, poor risk management, economic shifts, power failure and natural disasters. Alarmingly, the risks continues to grow in complexity due to the evolution of technology. While, we will never know what the future brings (take Covid-19 for example), advancement of technology is bound to happen, hence more applications will be released to meet users demands, hence more risks will appear. This highlight the need for a solution that can offer resiliency as well as the ability to quickly recover upon a disastrous event and at the same time embedding the most valuable features in a software application today – engaging users or customers experience and bring values for business performance.
E-SPIN Group in the business of enterprise ICT solutions supply, consulting, project management, training and maintenance, for multinational corporations and government agencies across the region E-SPIN did business, since 2005. Please feel free to contact E-SPIN for your requirements and project inquiry.
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